Banco Popular de Puerto Rico strives to make banking easier for customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Like many banks, Banco Popular has discovered the need for an agile structure that allows the institution to serve customers who are comfortable with…

7-Eleven rolls out mo-pay app

November 6, 2018

Convenience store giant 7-Eleven is testing Scan & Pay, a mobile app that lets customers to skip the line and pay for purchases with the 7-Eleven mobile…

ATMIA publishes economic analysis, worksheets for Next-Gen ATM project

November 5, 2018

The ATM Industry Association has published an economic analysis of its Next Generation ATM Ecosystem. The analysis quantifies cost savings and revenue…

Regions Bank opens portable branch to serve victims of Hurricane Michael

October 30, 2018

Last Thursday, Regions Bank opened a full-service portable branch in downtown Marianna, Florida, to serve victims of Hurricane Michael.

DBS Bank nets 1.8M mobile customers in 2 years

by Albert Kho of DBS Bank, left, responds to a question from moderator Martin Kloss., Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By helping customers to migrate from the teller window to self-service channels, DBS Bank was able to achieve a 19 percent reduction in over-the-counter cash…

First look: 2018 ATM and Self-service Software Trends

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The ATM industry's most popular report was released today and is now available for free download. Here's an excerpt ...

KAL, Mastercard concept enables cardless ATM cash withdrawal, regardless of bank

October 22, 2018

Mastercard has partnered with KAL ATM Software to introduce two new software innovations designed to provide convenient and secure access to ATM cash anytime…

Scotiabank digital transformation emphasizes 'one-bank' customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In transforming its physical network with an emphasis on a "one-bank" digital experience, Scotiabank aimed to achieve a more flexible market presence, improve…

Banco BPI aims to automate 100 percent of teller transactions in 2019

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Lisbon, Portugal-based Banco BPI has revamped its branches with a focus on self-service. BPI believes that automating transactions allows the sales team to…

TNS Further Targets Unattended and eCommerce Payments with ADVAM Acquisition

October 16, 2018 – Transaction Network Services (TNS) announces it has agreed to acquire unattended and eCommerce payments specialist ADVAM in a transaction…

Gemalto, Vipps team up to secure digital wallets

October 15, 2018

Digital security player Gemalto and Vipps, the Nordic region's largest payment and identification company, are partnering on a secure digital turnkey solution…

Mobile deposit report ranks CX with apps of top US banks

October 11, 2018

Mitek has released its 2018 Mobile Deposit Benchmark Report, a rating of the mobile deposit experience for 20 U.S. retail financial institutions. Ratings are…

Mobile wallet use growing fast, research finds

October 5, 2018

Apple Pay is far and away the leader for mobile wallet transactions, according to new research from Auriemma Consulting Group. The app accounts for 77 percent…

GivePay, NationalLink partner to pilot test Gift Card Mall for ATMs

October 4, 2018

GivePay Commerce has entered a distribution agreement to implement the GivePay ATM application and Gift Card Mall at ATMs operated by NationalLink, a…

[WEBINAR] 2018 ATM and Self-service Software Trends and Analysis

Marylin Bell, Head of Marketing at KAL and Suzanne Cluckey, Senior Editor of Networld Media Group publications ATM Marketplace and World of Money, look at…

Presented by KAL ATM Software GmbH

Paytm said to be testing facial ID for mobile wallet

September 26, 2018

Paytm, a digital wallet and payments provider based in India, is reportedly testing facial recognition capability that will allow consumers to unlock the…

Banking, fintech innovators recognized with Bank Customer Experience awards

Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of Thursday, Sept. 13…

3 US CUs choose Digital Insight solutions from NCR

September 14, 2018

NCR Corp. is helping three community financial institutions to expand their self-service capabilities with Digital Insights solutions.

CBW Bank sharpens focus on digital banking, fintech collaboration

by Will Hernandez — Editor, NetWorld Media Group

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial…

Airtel, Empays partnership to enable cardless cash at ATMs across India

September 7, 2018

Airtel Payments Bank and Empays Payment Systems have partnered to enable cardless cash withdrawals at ATMs across India. The service will be available to both…