U.S. banking leaders discuss profitable customer relationships at RD
November 4, 2007
LAS VEGAS - U.S. banking executives, including Jacquelynn Cook of Zions Management Services, Bryan Pirsciotta of Citibank and Robert Shaw of Compass Bank will be on hand during BAI's Retail Delivery Conference to discuss "Automate and Accelerate: The Shortcut to Profitable Customer Relationships."
Hosted by Wincor Nixdorf International, a panel of executives from U.S. financial institutions will be asked candid questions from bank customers.
Topics are expected to include:
- Customer control and convenience
- Education and communication
- The use of technology and the human touch to foster loyalty and profit
- What can we do to address seemingly conflicting needs and desires?
The panel will meet Wednesday, Nov. 14, from 12:30 p.m. until 1 p.m. in the Solutions Theater at the Mandalay Bay Resort & Casino.