News

UBS AG, Diebold collaborate on end-to-end branch automation

The two companies are working together to design, build, deploy and maintain ideal in-branch banking solutions for UBS.

March 24, 2015

UBS AG, one of the top 25 financial institutions in the world, is teaming with Diebold Inc. to design, build, deploy and maintain its ideal in-branch banking solutions.

According to a press release, the two companies have worked collaboratively at Diebold's EMEA Center of Innovation to make omnichannel cashless banking transactions easy and secure at more than 400 tailored self-service units throughout UBS' 300-branch network in Switzerland.

"UBS is excited to offer the technology that is the next phase in consumer convenience — the ability to perform cashless transactions at the channel that is most preferred by them," said Roland Hallauer, head of teller and ATM at UBS. "Choosing to partner with Diebold's expert design team, who leveraged their extensive industry experience to meet our specific needs, enabled us to build together a flexible and modular solution that not only allows us to drive branch efficiencies, but gives us the opportunity to build off of our existing platform and prepare for the future of self-service transactions."

The flexible solutions allow UBS to upgrade the units to include advanced self-service security and mobile technologies for UBS' customers, the release said.

"We are proud to have leveraged our EMEA Center of Innovation and its unique design capabilities to offer UBS a solution that has the perfect match to the way they want to promote their brand globally and offer their clients a truly unique experience when transacting with UBS," said Bassem Bouzid, senior vice president and managing director for Diebold EMEA.