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Trustmark Nat'l Bank signs up for ACH Alert anti-fraud services

March 5, 2013

Fraud detection specialist ACH Alert has announced an agreement with Jackson, Miss.-based Trustmark National Bank to provide the bank's customers with fraud protection services.

Patented ACH Alert technology lets subscribing accountholders control the pay-no pay decision for incoming ACH debits. The solution, called A.L.E.R.T., triggers an actionable notification via mobile or online channels when an ACH debit arrives. This allows the accountholder to detect and return fraudulent entries instantly, without financial institution intervention.

A.L.E.R.T. also can provide a pre-populated written statement of unauthorized debits when the SEC code requires it. This grants business customers an extended time window to return certain types of ACH debits. And for receiving depository financial institutions, it makes returning unauthorized ACH debits of all types a low-cost, no-risk proposition.

The real-time debit approval process allows an accountholder to identify trusted trading partners in advance and automatically populate an "approved list" for future transactions, eliminating the need to maintain labor-intensive debit filters.

"It is exciting to see Trustmark National Bank's enthusiasm for our A.L.E.R.T. service and what it can do to automate processes for their institution and improve their clients' banking experience," said Debbie Peace, CEO of ACH Alert.

"We are confident ACH Alert's fraud protection service ... will help to continue to strategically position Trustmark National Bank on the leading edge of fraud protection in the markets we serve," said Christopher Styga, senior vice president of corporate treasury services at Trustmark National Bank. 

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