The missing middle man
In the retail banking world, a gap exists between plan and execution.
December 26, 2006
Despite good intentions, the gap between the executives who devise strategies and those who implement them is widening in the retail banking industry. What seems to be missing are the middle managers, whose jobs are to implement customer strategies while creating company value.
This white paper from Carreker Corp. describes how and why the gap has widened, and what financial institutions can do to restore their missing middles.
Editor's note: This white paper was provided by Carreker Corp. Statements made in the text reflect the views and/or opinions of the author(s) only.