News

Rakbank deploys NCR security, predictive services solutions

Sixty new NCR SelfServ ATMs will run predictive services and skimming protection technology; NCR Solidcore Suite will be deployed across the FI's entire ATM network.

June 2, 2015

NCR Corp. and the National Bank of Ras Al-Khaimah are working together to implement new services, security software and other technologies to enhance ATM security and availability, according to a press release.

NCR also will provide 60 new SelfServ ATMs, which will run NCR Predictive Services and skimming protection technology, and Rakbank will deploy NCR Solidcore Suite for Aptra across its entire ATM network, which includes ATMs from another vendor.

NCR Solidcore Suite for Aptra is a comprehensive ATM whitelisting software that protects ATMs from insider attacks by preventing the introduction of unauthorized code on the network, maintaining its integrity and availability. Predictive services technology anticipates ATM failures and proactively schedules fixes to maximize uptime.

"We turned to NCR to improve our banking environment as NCR possesses unique services capability in the country and proven security technologies to help us drive customer loyalty and experiences," said Rakbank CIO Sanjay Khanna. "Ensuring the availability of secure and reliable services is vital to growing our customers' trust in the Bank. With the help of NCR, we are in a better position to identify service faults, reduce downtime, and protect our customers from the latest fraud and skimming attacks."