News

Oman Arab Bank puts focus on customers with omnichannel solution

The bank will use NCR Aptra Activate to migrate to a consumer experience software platform that seamlessly integrates with the bank's current infrastructure.

July 13, 2015

Oman Arab Bank has implemented NCR Aptra Activate software to deliver an omnichannel banking experience, a press release from NCR Corp. said.

The bank will use Activate to migrate to a consumer experience software platform that seamlessly integrates with the bank's current infrastructure. The open solution will allow the bank to easily and quickly introduce future bankikng software applications while ensuring that customers enjoy a consistent look and feel across banking channels, the release said.

"ATMs remain a cornerstone of OAB's transformation strategy, and with the adoption of NCR Aptra Activate software we pave the way for enhanced customer experience and the ability to offer a whole new range of transactions ... ," said OAB CEO Amin Al Husseini. "The unique ability of this software to integrate with our current and future infrastructure allows us the freedom to share common resources across channels and optimize costs."

NCR Aptra Activate software will enable the bank's future growth strategies and next-generation consumer interactions, said Habib Hanna, managing director NCR for South Gulf and Pakistan. "This will truly be a game-changer for the bank, creating an inflection point in how consumers connect, interact and transact with OAB."