NCR, Ensenta partner to offer self-service shared branching
October 28, 2007
DAYTON, Ohio -NCR Corp.is offering an enhanced technology platform that delivers greater efficiency and service within the branch.
The new NCR Shared Branch Kiosk program is powered by a Web-based engine from Ensenta, a Redwood Shores, Calif.-based company that provides self-service network solutions to credit unions.
According to a news release, the program enables credit union members and "guest" shared-branching members to conduct a wide range of financial transactions. Members also can transact and view all of their account information, even when using a self-service terminal at another participating credit union or location, such as at Vcom units located in 7-Eleven stores.
The new program includes all of the hardware, software and services to allow an enhanced set of on-us and shared-branch transactions on a participating kiosk or ATM. The program is built on NCR's easypoint ATM 3800 Shared Branch Kiosk and includes complete maintenance and consultancy services.
Ensenta provides the terminal driving, switching and check-image processing software as a service, while Co-Op Shared Branching, powered by Credit Union Service Centers' Next Generation Network and Financial Service Centers Cooperative, enable the shared-branch capability to more than 35 million members.
For credit union members, this new service means more locations and extended hours, as well as greater flexibility with a full array of financial transactions. They also gain a more intuitive and informative experience by having all of their banking relationships displayed and updated.
Additional features include increased verification through on-screen postings and updates, as well as check images printed on receipts, and no-envelope deposits at the ATM.