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LegacyTexas Bank selects NCR for ATMs and service

March 7, 2012

LegacyTexas Bank, a $1.5 billion locally owned financial institution serving North Texas, will install new NCR SelfServ ATMs with scalable deposit modules that will double deposit speeds, said a press release today from NCR. The company will also provide service and maintenance for the machines through its Total ATM Services package.

“LegacyTexas Bank prides itself in listening to and focusing on our customers. By turning to NCR for our ATM maintenance and management, we can apply more of our resources to our customers. Meanwhile, we know that we can trust NCR to deliver a great experience at the ATM, so that our customers can trust and rely on that channel for their banking needs,” said Lea Ann Capel, executive vice president and COO of LegacyTexas Bank.

NCR Total ATM Services provides a single point of accountability for ATM network availability, supporting the network from both an operational and a management perspective. Service features include fulltime network monitoring, preventive maintenance and the deployment of critical security patches. The company also gives customers visibility into the status of the ATMs it services.

“NCR Total ATM Services was created specifically to address the needs of regional and community banks and credit unions by providing an end-to-end solution that helps them manage costs, enhance the banking experience and improve customer satisfaction,” said Chris Askew, senior vice president of NCR Services. “Financial institutions want to focus on what they do best: customer service. By turning to NCR for care of their ATM channel, they can focus on delighting their customers while driving profitable growth.”

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