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Indian security company supplements manpower with technology

January 27, 2014

Banks across several Indian states and local jurisdictions have been told that they must increase security at their ATMs or risk having them shut down — an edict that followed the November machete attack on a Bangalore woman using an ATM.

Meeting requirements for round-the-clock ATM guards and monitoring technology will place financial strain on banks' bottom lines, however. And bankers have said that they will need to double the cost of an ATM transaction in order to achieve security compliance.

In response, Indian electronic security provider Zicom has launched a new solution that it said offers improved security — and pays for itself. The package includes energy management features coupled with e-surveillance backed by 24x7 remote monitoring and quick response management services, the company said in a press release. 

Essentially the solution reduces energy consumption by the ATM, and shifts that savings to pay for security. The solution can be added on a service basis with no capital investment, the release said.

Zicom said that its IT-enabled solution meets security guidelines set by the Reserve Bank of India and the Indian Bankers Association as an end-to-end solution for safeguarding the ATM.

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