News
Georgia utility offers image-based payments with NCR tech
April 5, 2009
TORONTO — Purepay Receivables Automation, a Purepay portfolio company, has been awarded a contract by the Fayette County Water System of Georgia for an image-based payments processing solution, which relies on technology from NCR Corp. The Fayette County Water System is a part of the Fayette County government, serving Tyrone, Peachtree City and Woolsey, parts of Fayetteville and Brooks, and part of the unincorporated county. The water system also serves as a backup water supply for Fayetteville and Brooks.
According to a news release, Fayette County Water System chose Purepay Receivables Automation after an extensive evaluation of available solutions. The water system's solution will include Purepay's flagship ItemAge Express payments processing platform, including components for image archive and retrieval, courtesy and legal amount recognition, hot files for flagged customer accounts, and host uploads.
The solution will run on an iTRAN 180e document sorter from NCR.
With ItemAge Express, the Fayette County Water System virtually eliminated the presorting of mail, which was required for the read-and-key and power-encode modes of the water system's previous remittance processing solution. This also reduces the time required to open mail and process payments.
In addition, the hot files functionality provided by ItemAge Express automatically prevents the processing of checks from customers in a "Cash Payment Only" status. ItemAge Express also is easier to use than the water system's previous system: operators were trained in just a few days and were processing live payments on the second day of the system implementation.
"This agreement is further proof that Purepay continues to be a trusted partner that understands how technology can help government entities achieve their business objectives," said Doug Myers, vice president, sales and business development, Purepay. "With ItemAge Express, the Fayette County Water System will be able to lower costs, increase efficiency, and accelerate processing windows. This solution provides the right infrastructure to meet customer needs today and into the future."
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