News

GCB signs up a half-million ATM cardholders in 2011

February 14, 2012

Ghana Commercial Bank Limited added more than 500,000 customers for its GCB ReadyCash ATM cards last year, a news article at GhanaWeb reported.

The number of new cardholders represents a nearly threefold increase over 2010, when 180,000 customers were signed. GCB hopes eventually to register most of its 1.5 million customers as ATM cardholders.

In a statement, the bank said it had stepped up its efforts to improve customer service during the latter part of 2011 with electronic-based products and services. These included free ATM services, GCB debit cards, personal loans in 24 hours, SMS banking and Internet banking for both commercial and private customers.

“All these products except the personal loans facilitate customer contact through self service without them having to be physically present in the banking hall,” the statement said.

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