News

FNBO outsources entire ATM fleet to Cardtronics

July 31, 2019

First National Bank of Omaha has extended its partnership with ATM operator Cardtronics Inc., which will now provide turnkey ATM managed services to all FNBO's branch and off-branch ATM locations, according to a company press release. 

"With a proud history of serving our customers for over 160 years, the decision to outsource our entire ATM program was not taken lightly," Jerry O'Flanagan, executive VP, Consumer Banking Group at FNBO, said in the release. "Cardtronics is simultaneously mitigating our hardware refresh challenges, improving our ATM experience and eliminating the need for First National Bank of Omaha to manage future ATM upgrades."

As part of the deal, Cardtronics will own and operate 239 ATMs previously owned by FNBO, including approximately 140 multi-function image deposit-taking ATMs at FNBO branches and more than 100 non-branch ATMs. 

The ATM managed services agreement will enhance ATM security and user experience for FNBO customers, with a modern ATM fleet covering everything from drive-up ATMs to interior cash dispensers, Cardronics said. The managed ATMs are in Nebraska, Colorado, Illinois, Iowa, Kansas, South Dakota and Texas.

Additionally, through its Allpoint Network membership — which FNBO joined in 2018 — the bank also provides cardholders with fee-free cash access at 55,000 ATMs around the world.  

A complete listing of FNBO ATMs and locations, including branded ATMs and Allpoint Network ATMs, is available on the bank's website.