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FNB, NCR take home award for ‘Best ATM and Kiosk Project in Africa’

FNB won the award for its successful implementation of the NCR SelfServ 4 slim line kiosk, using a custom platform that supports the FI's inclusion banking strategy.

August 15, 2014

First National Bank and NCR Corp. have won the award for “Best ATM and Kiosk Project in Africa” in Asian Banker’s Middle East and Africa Country 2014 Award ceremony.

According to an NCR news release, FNB was the only bank in Africa to win an award in this category and was joined at the ceremony by Bytes Managed Solutions, which represents NCR exclusively in Southern Africa.

FNB won the award for its successful implementation of the NCR SelfServ 4 slim line kiosk. NCR and Bytes worked with the FI to develop a solution that supports its inclusion banking strategy.

The compact indoor financial kiosk allows FNB to offer an alternative channel to tellers and ATMs that facilitates the delivery of transactional banking services to the underbanked in South Africa. The platform also can assist the bank's cardholders with non-cash transactions such as account maintenance

The NCR SelfServ 4 includes features that allow for barcode scanning, biometric authentication and full statement printing. The kiosks provide FNB customers with the ability to transact with the bank in remote locations outside of branch and banking hours.

“In partnering with NCR and Bytes Managed Solutions, we completed comprehensive software upgrades on our NCR Slimline Kiosks to enable account interaction such as transfers and payments. In the process we created a unique kiosk designed specifically for emerging market and lower income needs. The FNB Slimline kiosk also has great potential across all our market segments from personal to business and commercial due to its deep digital banking ability and biometrics,” said Mr. Aziz Cassim, Head of Self Service Channels at FNB.