News

First Data Integrated Solutions Group marks 'important new chapter of openness'

January 17, 2017

First Data is launching a First Data Integrated Solutions Group, a new business segment focused on expanded software developer tools for integration with First Data platforms.

According to a press release, the move will allow First Data to deepen its engagement with independent software vendors, value-added resellers, software developers, system integrators, and other market participants to expand commerce capabilities around the globe.

A full library of easy-to-use integration specifications, allowing developers to securely embed payments and other value-added services into their software applications, will be available as part of First Data's ISG.

Developers can also take advantage of a self-guided certification process or work with First Data specialists for certification assistance, the release said

Partners will enjoy a "one-stop-shop" experience that addresses the full spectrum of developer needs, including:

• a developer portal for ISVs to manage their relationship with First Data, including self-directed or assisted integration as well as account management;
• a broad menu of commercial options tailored to partners' individual preferences, including referral, independent reseller, or payment facilitator;
• sales, marketing, and training support;
• competitive, transparent compensation and incentive structures;
• automated boarding processes;
• an array of value-added services that complement payment card processing, such as TransArmor security, loyalty offerings, e-commerce solutions, and data and analytics tools;
• 24/7 dedicated partner service and support;
• hardware fulfillment; and
• access to First Data's global merchant acquiring footprint through a single integration.

First Data is also launching enhancements to its Clover point-of-sale platform that allow developers to build their own branded solutions for merchants within the platform. The enhancements include:

• use of Clover as a PCI PTS with SRED compliant, semi-integrated terminal that supports EMV, contactless payments, physical and virtual gift cards, and electronic checks;
• a new "platform-as-a-service" model that allows POS developers to build their software directly on top of Clover's operating system and modular APIs; and
• access to Clover source code, allowing developers to write their own register and order applications that can be deployed through the Clover cloud-based operating system.

"The launch of Integrated Solutions marks an important new chapter of openness for First Data, and continues the spirit of collaboration we have built in recent years," said Guy Chiarello, President, First Data. "From our point-of-sale operating systems to our e-commerce solutions and mobile technology, First Data has made significant strides in building platforms to spur the development of next-generation FinTech innovations."