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FCTI partners with Burroughs for ATM maintenance services

March 5, 2012

FCTI, a nationwide ATM network company, announced in a news release that it is partnering with Burroughs, a global provider of technology and services, to provide maintenance service support for its customer base of more than 1,200 self-service ATMs.

The partnership allows FCTI to leverage a broad footprint of highly skilled Burroughs technicians in locations throughout the U.S. for first- and second-line maintenance. The transition to Burroughs maintenance services has been fast cycle and without business interruption.

"Burroughs has been operating under a very aggressive schedule," said Paul Cooley, president of FCTI. "The transition has been seamless and our clients have commented on the improved service level and professionalism of Burroughs and their service technicians."

"We are very excited about our partnership with FCTI," said Burroughs president and CEO Alan Howard. "They are an established service provider in the ATM/ISO market and hold high standards in providing services to their customers. They are very progressive in this industry and we are pleased to be part of their growth strategy." 

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Burroughs, Inc.

As the largest independent services provider in North America, Burroughs delivers comprehensive lifecycle management for the full range of payment and transaction automation, unattended self-service technology, robotic automation systems, and other connected IoT devices through our integrated Burroughs Digital Platform.

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