Features, News & Blogs
Cash management systems provider Tidel has entered into a long term partnership with technology and services provider Burroughs to support the Tidel customer base in the United States and Puerto Rico. Under the agreement, Burroughs will provide …
Chillin' in the ATM 'Innovation Lounge'Your tech needs help diagnosing a problem with the ATM currently sitting partially disassembled in front of him. He has options: 1) call in another tech who has more experience with this particular make and model of machine for assistance diagnosing …
Wincor Nixdorf and Stadtsparkasse Düsseldorf have signed a 3-year extension to their existing hardware service agreement that covers the bank's self-service systems. An additional master agreement calls for the replacement by 2016 of self-…
Cennox, a British provider of ATM parts and services, has announced its acquisition of the Missoula, Mont.-based firm, The Sterling Group Inc. Cennox is a $40 million enterprise that serves 97 customers in 14 countries. The company has enjoyed …
Right about now, thoughts of a big fat turkey and Christmas shopping have started creeping into the minds of almost everyone! This is a good thing, but it's not what the best ATM sales and service companies are spending the majority of their time …
In an effort to streamline service, supply chain management and financial operations processes, Diebold Inc. has partnered with Infosys and Oracle for the deployment of enterprise applications. Diebold expects to simplify and standardize its global …
NuSource Financial Inc., an independent ATM dealer in the Minneapolis area, has announced its acquisition of Independent Field Services Inc., a third-party provider of hardware maintenance services based in Bowling Green, Ky. The acquisition will …
EMV: Can we afford to wait?Mark D. SmithVP of financial services, Kahuna ATM Solutions During a recent presentation on EMV at a financial services conference, audience members asked questions about the cost of upgrades to existing ATMs. The answers always start with the cost …
NCR Corp. has announced a 5-year technology services agreement with China Resources Bank of Zhuhai. The manufacturer will provide hardware maintenance for more than 200 NCR-branded ATMs owned by the bank. China Resources Bank of Zhuhai operates four …
Training your techs: An expense that pays offTechnician training isn't a cost, it's an investment. And like any solid investment, when you put funds into maintaining or increasing the proficiency of your service team, you'll see positive returns: Faster service calls, fewer technicians. …
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