March 8, 2013
Diebold Inc. has announced that it is installing deposit automation-enabled Opteva ATMs for Stanford Federal Credit Union, an FI that serves the Stanford University community.
The company will also provide integrated services to streamline the management, maintenance and compliance of the machines. Additionally, the $1.4 billion FCU will employ the Agilis Campaign Office solution to push targeted marketing content to its 50,000 members.
"The integrated services engagement enables Stanford FCU to remain lean and efficient, as well as flexible, by giving the credit union ready access to new services and technologies," said Mychal D. Kempt, vice president of North American operations at Diebold. "With Diebold managing the self-service channel, the credit union's staff will have more time to focus on serving members' needs."
Eight deposit automation terminals will be installed across the FCU's footprint of four Stanford-area branches and off-premises locations. Diebold will also install an Opteva cash dispenser in the credit union's mobile branch, which travels to events and serves as disaster backup.
"Our members use the latest technology in nearly every aspect of their lives, and they expect to have access to advanced technology from their banking partner," said Jim Phillips, senior vice president and chief information officer for technology at Stanford Federal Credit Union. "With deposit automation and check image capture at the ATM, we're providing a better, more convenient self-service experience."
Read more about manufacturers.
As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.