News

Community Bank goes with DNA account processing

July 9, 2013

Glen Ellyn, Ill.-based Community Bank - Wheaton/Glen Ellyn has selected the DNA account processing platform from Open Solutions, now part of Fiserv.

The bank will also implement more than a dozen Fiserv applications with the platform, including Accel payments network, Debit Processing, and EnFact Network Services for fraud detection.

"The [DNA] platform's open architecture will enable us to easily integrate complementary solutions from Fiserv, third-parties and developers of DNAapps to create a unified banking platform built around the customer," said Community Bank president and CEO Scott Hamer. "We'll gain a comprehensive view of our relationships across channels and products for increased efficiency and deeper, more meaningful interactions."

DNA is the first open, relationship-centered core banking platform built for global collaboration, according to a news release. The platform employs a real-time, relational data model designed around the person, not the transaction.

Integrated CRM and business intelligence tools will help Community Bank staff offer relevant products and services to the $335 million FI's 29,000 customers. Additionally, the DNAcreator development toolkit will allow the bank's IT team to create and sell custom core extensions called DNAapps to other financial institutions via the DNAappstore.

"The platform's open architecture, DNAappstore and full array of integrated solutions will help Community Bank - Wheaton/Glen Ellyn adapt to a changing market without sacrificing the efficiency and customer service benefits of a tightly integrated platform," said Steve Cameron, president of the Open Solutions division at Fiserv.

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