News

City National Bank to go cardless at major metro ATMs

October 4, 2013

FIS and City National Bank, an FI with 27.4 billion in assets, have announced an agreement to pilot FIS Cardless Cash Access at City National ATMs in Los Angeles, New York and San Francisco.

FIS Cardless Cash Access securely authenticates a user on his or her smartphone. Then the consumer selects the account and the withdrawal amount on the phone. At the ATM, the consumer scans a QR code on the machine and, within seconds, cash is dispensed and an e-receipt is sent to the phone.

Security within FIS Cardless Cash Access is provided via the app's authentication and registration of a user's smartphone; this eliminates card skimming risk and fraud incidents for banks and their clients.

The solution enables consumers to interact with the ATM from the privacy and security of their mobile devices, stage a transaction before stepping up to the ATM and then receive an eReceipt for the transaction on their devices, eliminating paper receipts.

"Consumers continue to look for innovative new ways to engage with their financial institutions via mobile devices. At the same time, they demand additional security to keep their information safe," said Doug Brown, senior vice president and general manager of FIS Mobile. "Information from Cardless Cash Access is maintained in the cloud, so card data cannot be accessed if the consumer's phone is lost or stolen - making this a faster, safer, more secure way to make a withdrawal."

City National plans to introduce the cardless technology to clients in its three largest markets early next year. 

"With the proliferation of debit and access to cash at the point of sale, financial institutions are looking for ways to expand the utility of the ATM," said Vince Hruska, senior vice president and head of product strategies, City National Bank. "Cardless Cash Access not only provides a secure and easy way to obtain cash from an ATM, but introduces to the client a new way of looking at ATM use. We look forward to offering this and other innovations from this critical channel."

Read more about ATM innovation.