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ATMIA updates business efficiency guide, launches new Web portal
A revised ATM Business Efficiency manual and accompanying online resource lay the foundation for the organization's Business Empowerment Program.
December 18, 2014
The ATM Industry Association has completed a major update of its "Best Practices for ATM Business Efficiency" manual. Originally published in February 2006, the updated version takes a greatly expanded look at new business models for financial institutions and independent operators, and at functionality and operational capabilities that have become available only recently.
"Nine years ago, business models were based almost exclusively on interchange and surcharge revenues," said ATMIA U.S. Executive Director David Tente. "Today, the focus is on bringing new functionality and new revenue streams to the ATM channel. Dynamic currency conversion is a great example of new services that benefit both consumers and operators."
A few additional examples of updates:
- the "Cash Cycle and Cash Management" chapter of the manual has been expanded to address increased interest in recycling at the ATM;
- new chapters have been added to address ATM placement strategy and business continuity;
- a discussion of outsourcing options has been updated to include bank branding arrangements; and
- a review of advanced function ATMs that explores the capabilities of a new generation of devices.
In conjunction with the updated best practices manual, ATMIA is launching a Business Empowerment Portal. Together, they form the foundation of the Business Empowerment Program, the final project in ATMIA's current five year plan.
The portal serves as an access point for information and resources for ATM operators, and also includes an interactive regional map that links users to ATM industry facts and figures from around the globe. Further, a new search tool will make it easier to find ATMIA members who provide specific products and services.
"These new tools will be valuable resources for all ATM operators," Tente said. "The ATM business is evolving and becoming more and more complex in the process. Providing best practices and related services to help our members deal with those complexities is a big part of ATMIA's mission."
ATMIA members can download the manual from the organization's Business Empowerment Portal or Best Practices Web pages.
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ATM Industry Association (ATMIA)
The ATM Industry Association, founded in 1997, is a global non-profit trade association with over 10,500 members in 65 countries. The membership base covers the full range of this worldwide industry comprising over 2.2 million installed ATMs.
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