News

Apple FCU refurbs its ATM fleet with new software, features

May 9, 2014

Fairfax, Va.-based Apple Federal Credit Union has joined the ranks of FIs migrating to Windows 7. Along with its operating system update, the FCU will add new security and customer convenience features to its 46-ATM fleet.

Diebold Inc. will perform all the updates, with include the provision of availability management, software deployment and maintenance services for Apple’s fleet. Diebold will also convert the majority of the FCU’s terminals to deposit automation-enabled Opteva ATMs and add new encrypting PIN pas and EMV card readers.

“Diebold’s services will help us better meet strict compliance regulations with minimal internal oversight, freeing up our staff to spend more time serving our members,” said Larry Kelly, president and CEO of Apple FCU. “At the same time, we’re delivering greater convenience to our members by expanding our fleet’s deposit automation capabilities.”

Diebold will implement its ATM Endpoint Protection by Symantec and alarm monitoring services for the security of Apple members, as well as its OpteView Resolve solution for improved uptime.

“We manage the maintenance and upkeep of the terminals, so the credit union can better serve its members,” said Mychal D. Kempt, VP of North America operations at Diebold.