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News & Media

ICX Symposium: The future of customer experience

by Christopher Hall — w, t

The Oct. 27-28 symposium, "Inflection Point: The Future Tech of Customer Experience," will help prepare delegates for the fast-approaching, fully tech-driven…

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Is impatience making us digital amnesiacs?

October 8, 2015

​Half of Americans will Google an answer before they'll try to remember it — and then, eight seconds later, forget the answer they got from Google, says…

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Wincor grows cash handling business with Brink's buy

October 8, 2015

Wincor will acquire the business, infrastructure and employees of Brink's Netherlands and integrate them with its existing subsidiary, SecurCash.

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Check capture company expands fin tech portfolio

October 8, 2015

One of the three companies is Bankjoy, the provider of a banking API and a branded, mobile banking app for CUs and community banks.

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NY FI to roll out cardless cash access

October 8, 2015

New York-based ALMA Bank will become the latest 'early adopter' of the new technology with its implementation of Diebold Mobile Cash Access.

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Breaking down silos: The new cross-channel ATM management

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of experts takes up the question of how self-service management is changing to support an omnichannel customer experience.

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Poll: In Canada, millennials drive charge toward new banking tech

October 6, 2015

Like their US counterparts, Canadians prefer to do their everyday banking via digital channels, but want to speak with a live person when they have more…

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Digital Insight bolsters product suite with ClickSwitch

October 6, 2015

The turnkey solution lets an FI's new customers quickly migrate their recurring payments and deposits to a newly opened bank account, the company says.

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Emirates NBD mobile ATM dispenses holiday cash gifts

October 6, 2015

Unsuspecting customers of the Dubai FI received envelopes stuffed with as much as $272 in cash when they used the specially constructed ATM.

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Ameriabank, CR2 team to deliver omnichannel banking experience

October 6, 2015

CR2's BankWorld platform will allow Ameriabank to offer advanced banking services 24/7 through any self-service channel, the company says.

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ATM Security Association taps Intralinks for information sharing

October 5, 2015

Intralinks says its cloud-based Via solution will ensure the safe exchange by association members of sensitive information about ATM threats and…

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AppGuard said to protect against new multivendor ATM malware

October 5, 2015

The companies say that their AppGuard solution has proven in live testing that it can prevent intrusion by the recently identified Backdoor.ATM.Suceful malware.

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Swedes swoon over village's newly installed ATM

October 5, 2015

After six months without an ATM in town, residents of Skoghall, Sweden, were in the mood to celebrate their brand new Bankomat machine.

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US ATM fees reach record high

October 5, 2015

A just-released study from Bankrate.com says that ATM fees have increased by 21 percent within the past five years.

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US EMV effort raises hackles of fraud watchdog

October 2, 2015

Consumer advocate ProtectMyData argues that the chip-and-signature implementation favored by US financial institutions lacks teeth.

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Cardtronics, TCF broaden branding relationship

October 2, 2015

The companies' new agreement will triple the number of Cardtronics ATMs carrying the TCF brand.

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FIS intros suite of brand-accredited solutions, services for EMV rollout

October 2, 2015

The company says its new Clear2Pay Open Test Solutions suite makes EMV conversion smoother and faster for corporations.

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ATM Security Association to address ATM Security 2015

October 2, 2015

In the past year, the group has launched working groups focused on software security, data encryption, skimming and card compromise, and cassette security.

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Friendly ATMs — what brings you back?

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

If gaining access to money from an ATM crosses the line from convenient and 'cool' to burdensome, the flight from cash will accelerate.

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Remember September: The ATM Marketplace Top 5

Summer might have been all fun and games, but in September, the ATM industry's attention turned to more serious stuff — EMV, mobile wallets and more.

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