How one bank is delivering on the 'customer-centric experience' challenge

Stormy Mauri, vice president and product manager at Washington Trust Bank, talks about the challenges banks face in providing a tailored, meaningful customer…

Chicagoland ISOs join forces

February 9, 2018

Payroc LLC, a merchant services and payment organization, has acquired Integrity Payment Systems LLC, a full-service processor and acquirer. The transaction…

PSCU, Pindrop partnership thwarts $1M in fraud in 1st month

February 9, 2018

PSCU is stepping up its fraud prevention efforts, using Pindrop technology on behalf of its owner credit unions to provide an added layer of voice security and…

India ends incentives for new ATM, cash recycler installations

February 9, 2018

The Reserve Bank of India will not renew incentives intended to encourage banks to install ATMs and cash recyclers. The move is intended to bring about greater…

NCR intros small-footprint ATM, cash recycler models for Indian market

February 9, 2018

NCR Corp. has introduced new SelfServ Select Edition Cash and Select Edition Recycle ATMs in the Indian market. The small-footprint machines are meant to help…

US identity fraud reaches record high in 2017

February 9, 2018

The number of identity fraud victims has increased by 8 percent (rising to 16.7 million U.S. consumers) over the last year, a record high since Javelin…

Wells Fargo to support NFC transactions via vivoactive 3 smartwatch

February 9, 2018

Wells Fargo customers can now use a Garmin vívoactive 3 smartwatch for transactions at NFC-enabled payment terminals , according to a press release. The…

IADs outpacing FIs in rate of ATM fleet expansion

February 8, 2018

Independent ATM deployers accounted for 1 in 6 ATMs worldwide at the end of 2016. Eighty percent of these are located in five markets — the U.S., Japan, South…

Glory, Millenniumbcp roll out Tellerfinity assisted service

February 8, 2018

Glory, a provider of cash technology solutions, has announced that Millenniumbcp, one of the largest private banks in Portugal with more than 600 branches…

ESQ intros configurable OperationsBridge 3.0 for FIs, MSPs

February 8, 2018

ESQ Business Service Inc. has announced the release of OperationsBridge 3.0, a solution designed to help financial institutions and managed service providers…

A2iA intros a2ia Mobility, a2ia mCapture software toolkit updates

February 8, 2018

A2iA, a developer of artificial intelligence and machine learning-based software for data capture, document processing, and payment systems, has announced new…

Caught in the act: US authorities nab ATM jackpotting suspects in Connecticut

February 8, 2018

The U.S. Department of Justice has announced the arrest of Alex Alberto Fajin-Diaz, 31, a citizen of Spain, and Argenys Rodriguez, 21, of Springfield…

The costly crisis of ATM physical attacks: Understanding the problem

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

At a morning workshop during the ATMIA conference, the audience heard unsettling statistics and anecdotes about the rising number of ATM physical attacks in…

GivePay Gift Card Mall offers new revenue source for retail ATMs

February 7, 2018

GivePay, a division of Fort Worth, Texas-based GivePay Commerce, has developed a gift card solution for retail ATMs. The GivePay Gift Card Mall brings…

S&G appoints Keith Deaton as chief operating officer

February 7, 2018

Sargent and Greenleaf Inc., a subsidiary of Stanley Security and a manufacturer of locks and locking systems for safes and vaults, has announced the…

Well, that was pointless, mate

February 6, 2018

This week, authorities in Australia arrested a man suspected of attempting to blow up ATMs.

Sticks and carrots: Why a plan to redistribute ATMs in the UK is bound to fail

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Penalizing independent ATM deployers in the U.K. for having "too many" ATMs in urban areas is possibly the least compelling way imaginable to persuade them to…

Will UK banks break Link?

by Ron Delnevo — Chairman, Cash and Card World

Some U.K. banks threaten to leave the Link UK Network without drastic cuts to interchange fees that enable customers to get cash from conveniently located…

Secure Technology Alliance offers contactless payment recommendations

February 6, 2018

Consumers want payments to be faster, more secure, and seamless, and many stakeholders across the U.S. payments industry are looking to contactless payments as…

Cash Connect bulk deposit ATM accepts up to 800 notes, 800 coins per minute

February 6, 2018

Cash Connect, a South African provider of secure cash management and payment solutions, has launched a new self-service bulk deposit acceptor device for retail…