The “Say/Do” contradiction

by Arjan Schutte — Managing Partner, Core Innovation Capital

A wise COO pointed out the "say/do" contradiction the other day. It is something that beguiles anyone trying to understand their customer, but especially those…

ATM fee disclosure stickers

Lawsuits against FIs, IADs and merchants for not properly displaying ATM surcharge-fee disclosure notices are on the rise. Over the past two years, federal…

Cardtronics announces new EVP

October 27, 2011

Cardtronics Inc. today announced the selection of EDC ATM alum Jeffery Keith as the new executive vice president of Cardtronics' Global Operations Group. In a…

Bank Machine asking for charity participation in ATM donation program

October 27, 2011

Independent UK ATM operator Bank Machine is calling upon charities to participate in a program that will allow people to make contributions through the…

Las Vegas ATM operators sued over surcharge fee stickers

October 27, 2011

According to the Las Vegas Review-Journal, a Los Angeles-area man spent time in Las Vegas searching for ATMs that didn't display surcharge fee stickers and…

NCR releases third quarter 2011 financial results

October 27, 2011

NCR Corporation yesterday reported its third quarter 2011 financial results with revenue of $1.40 billion, increased 16 percent from the third quarter of 2010.

ATM card circulation in Canada predicted to reach nearly 125 million by 2016

While card circulation is increasing, withdrawals are decreasing.

New Year’s resolution: I'll get my upgrades done before the deadline

by Daniel Swain — VP/GM, ATMGurus

Now is the time to knock off your first New Year's resolution. It's time to finish off those upgrades for ADA, PCI and EMV (for those in Canada). Planning now…

Report finds mobile banking app usage up 45 percent from Q4 2010

October 26, 2011

comScore Inc., a provider of data, analytics and on-demand software solutions for the digital business world, today released an analysis of mobile financial…

Diebold releases third quarter 2011 financial results

October 26, 2011

Diebold Incorporated today reported third quarter 2011 net income from continuing operations attributable to Diebold of $41.8 million, or $0.65 per share, down…

South African Paycorp Holdings achieves PCI compliance

October 26, 2011

Paycorp Holdings, a Southern African payments company, has achieved PCI DSS compliance, according to a company press release. Paycorp Holdings and its three…

ATMmarketplace.com publishes ATM Compliance Handbook

October 26, 2011

ATMmarketplace.com has published the ATM Compliance Handbook 2012, a 29-page guide to a number of different legal and regulatory challenges facing the ATM…

Euronet reports third quarter 2011 financial results

October 25, 2011

Transaction processing company Euronet Worldwide Inc. yesterday reported its third quarter 2011 financial results.

U.S. Bank eliminates debit rewards program

October 25, 2011

According to KIRO 7 TV in Seattle, U.S. Bank is eliminating its "Flex Perks" debit card rewards program effective Nov. 1.

Nautilus Hyosung considering new plant in China

October 25, 2011

According to the Korea Herald, Nautilus Hyosung Inc. is considering building a new plant in China.

Survey: Banks less confident in ability to detect cross-channel fraud

October 25, 2011

A new report on the current state of fraud detection and prevention at U.S. banks finds that while most banks have invested heavily in securing communications…

The Bank Conference Buzz: West versus East

by Brendan Burge

I must admit that I have been saving up a bit of enthusiasm for this post! Mostly I wanted to have two similar yet different conference experiences behind me.

African ATM market ripe for expansion

'Cash is king' environment and a major increase in wireless usage are making the market attractive.

Expert Group to acquire Pertego Capital

October 24, 2011

Expert Group Inc. today announced that it has entered into a non-binding term sheet to acquire ATM operator Pertego Capital and its assets.

Red Segura, GRG unveil proximity solution to eliminate mag-stripe

October 24, 2011

Red Segura and GRGHK, a subsidiary of GRG Banking, have unveiled a multi-vendor solution aimed at helping financial institutions eliminate the use of…