It's payback time for some ATM users in Thailand

January 2, 2013

Customers of the Government Savings Bank in Sukhothai, Thailand thought their luck was in when ATMs began paying out double last Friday. But their good fortune…

Self-service ATMs help shape a new branch service philosophy

When University Federal Credit Union decided it was time to reinvent their branch model, they worked with the branch transformations group at Diebold…

IT issue leaves Lloyds customers cashless on New Year's Eve

January 2, 2013

New Year's Eve celebrations may have been flattened a bit for some for Lloyds banking customers in the U.K. Due to an IT failure at the bank, customers were…

Rural Indian bank network to add ATMs, branches

January 2, 2013

India's Pandyan Grama Bank will open 17 new branches and will also begin to introduce ATMs during its next fiscal year, said a news release from the FI’s…

Vietnamese banks may begin charging on-us ATM fees in March

January 1, 2013

Card-issuing banks in Vietnam will be allowed to charge their customers for ATM cash withdrawals starting in March. Cardholders already pay for ATM withdrawals…

Gaming hall ATM ban could worsen gambling problems, group says

January 1, 2013

A help organization for people with gambling problems has said that a government ban on gaming venue ATMs in the Australian state of Victoria may actually be…

Bulgarian, Italian police arrest four dozen ATM skimming gang suspects

December 28, 2012

Police successfully took down an international skimming and credit card counterfeiting gang earlier this month, nabbing 48 of approximately 80 suspected…

'Timing is everything,' would-be ATM robber discovers

December 28, 2012

A security driver in Kuching, Malaysia, decided to help himself out of difficult financial straits this week by robbing his company's ATMs. And so, equipped…

More Community Financial Institutions Offer Mobile Banking

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

A growing number of community financial institutions are now offering mobile banking, despite continued concern over regulatory obstacles. According to a…

Gallery: A new branch model built around self-service banking solutions

When University Federal Credit Union decided it was time to reinvent their branch model, they worked with the branch transformations group at Diebold.

Gallery: A new branch model built around self-service banking solutions

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A cost-efficient new concept features "assisted self-service" ATMs and "universal" banking representatives.

HSBC joins RBS in refunding uncollected ATM cash withdrawals

December 27, 2012

Not to be left holding the proverbial bag (particularly one filled with other people's money) HSBC has said it will join the Royal Bank of Scotland and NatWest…

TSYS acquires payment solutions provider ProPay

December 27, 2012

TSYS, a provider of services in credit, debit, prepaid, mobile and chip, has completed its acquisition of ProPay. According to an announcement from TSYS…

Kenya launches probe into 'rampant' ATM fraud

December 27, 2012

A rash of apparent ATM skimming crimes in Kenya — including several incidents reported since Christmas Eve — have prompted the opening of an investigation by…

BMO, Monitise team up on mobile money solution

December 27, 2012

BMO Bank of Montreal and Monitise PLC have formed an alliance to develop new mobile money services. Under the agreement, Monitise will provide BMO a technology…

Temenos to provide standardized IT platform for Nordea Bank

December 27, 2012

Luxembourg-based Nordea Bank, a pan-European provider of private banking services, has opted to use software applications from Geneva-based Temenos to…

The top 5 things we learned from ADA: It’s not over.

by Corey King — Sales, American Bank Equipment

As 2012 comes to a close, it's good to look back at ADA implementation to see what we learned from it — and where it might take us in 2013 and beyond.

Few banks comply with CBN's directive on ATM charges

December 26, 2012

Following a directive from the Central Bank of Nigeria, some of the country's banks have discontinued the practice of charging for ATM transactions, but many…

Myanmar banks join Visa ATM network

December 26, 2012

Myanmar is continuing its steady move toward a modern banking system. This week, it was announced that nearly 90 ATMs operated by Myanmarese FIs Co-operative…

Azerbaijani ATM network takes a step forward

December 26, 2012

For the first time in the nation of Azerbaijan, two banks have entered into a fee-free ATM sharing agreement.