Video teller machines: The future of community banking?

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

As financial institutions continue to shutter branches to cut costs, video tellers have emerged as a less expensive way for them to provide face-to-face…

Singapore banks' ATM service interrupted by 'connectivity issues'

June 16, 2014

A problem vaguely described as a “connectivity issue” intermittently disrupted the ATM and online services of DBS and POSB Banks across Singapore on Monday.

Elan certifies Diebold video teller, in-lobby teller devices

June 16, 2014

Elan is one of the first processors to approve the Opteva 923 In-Lobby Teller for integration into branch environments; the terminal offers customers a…

Indian ATM security provider acquires $5M from Silicon Valley VC fund

June 13, 2014

Securens Systems Pvt. Ltd., a 3-year-old ATM e-surveillance firm based in Mumbai, has announced a capital infusion of more than 30 crore rupees (about $…

Company combats ATM gas attacks with GP-X security solution

June 13, 2014

Last week at European ATMs 2014, the U.K.'s Safe & Vault Co. unveiled its answer to the growing threat.

Lloyds, RBC to lift ATM restriction for basic accountholders in the UK

June 13, 2014

Reversing course, RBS and Lloyds have announced that customers who own basic bank accounts will be allowed to carry out transactions at other banks’ ATMs.

More than 100M chip cards to be issued in US by year-end

June 13, 2014

The U.S. payments industry is on track to see 100 million or more EMV chip cards issued, and an estimated 4.5 million chip-capable terminals in place by…

Play it smart: Tips for your next ATM paper buy

It's not the hardest thing in the world, but buying the right ATM paper does take some know-how.

ATMIA issues call for speakers for 2015 US conference

June 12, 2014

The ATM Industry Association has issued a call for speakers to present ATM industry-related topics of interest at the association’s 2015 U.S. conference, to be…

EMV, HCE, BLE will drive adoption of NFC in the USA

June 12, 2014

Are tap-and-go transactions ever going to be a reality in the U.S.? Yes they are, said speakers at last week’s 2014 NFC Solutions Summit in Austin — and sooner…

Indian ingenuity increases ATM user convenience, safety

June 12, 2014

Thanks to innovative thinking by an Indian startup company, would-be ATM thieves could find themselves imprisoned — while still at the ATM.

It’s not just FIs — vendors must respond to tightened regulations, too

June 12, 2014

Besides dampening innovation and driving up costs, increased banking regulation can result in a shrinking pool of qualified vendor partners.

Indian FIs hope to extend 'on-us only' transactions to off-us ATMs

June 12, 2014

India is exploring the feasibility of allowing ATM users to carry out certain transactions (e.g., deposits, utility payments and digital TV recharge) currently…

Cash: Reassuringly popular!

by Ron Delnevo — Chairman, Cash and Card World

Cash is the "good news" payment method.

Online banking: a shift to mobile platforms

June 12, 2014

A new study shows that consumers are beginning to rely more heavily on online banking as their digital 'branch' for account management and customer service.

Rankings released for June’s '10 best EMV compliance consultants'

June 12, 2014

Topcreditcardprocessors.com has ranked the 10 best EMV compliance consulting firms for the month of June, evaluating member consultants to determine which ones…

CFPB turns its attention to mobile financial services

The regulatory agency seeks to understand the impact of emerging technologies on the un- and underbanked.

Accelerate profits with exceptional customer service

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

As ATM upgrades ramp up, your customer service team must be ready to meet the demand and reinforce customer relationships.

FreeATM raises funding, refines business strategy for IAD market

June 11, 2014

FreeATM, an advertising-driven fee-free ATM network, has announced the first closing of $745,000 of Series A financing. The company hopes to raise an…

'Robocoin 2.0' Bitcoin ATM adds money transfer feature

June 11, 2014

Bitcoin ATM-maker Robocoin has rolled out its latest model — "Robocoin 2.0." The device features updated software and the facility for instant money transfers.