3 ways to keep the focus on the customer

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

One customer's bad experience and three common-sense ways to ensure that your customers will never have one remotely like it.

Indictment of Russian for card data theft 'a serious warning to cybercriminals'

August 14, 2014

Among other crimes, Roman Valerevich Seleznev is charged with operating carding forums — websites where criminals gather to sell stolen credit card numbers.

Colombia's largest ATM network switches to remote key loading

August 14, 2014

The solution eliminates the time and expense of manual key-loading at the ATM with a two-person team.

DBS, Fiserv receive top honors for self-service banking project

August 14, 2014

The two have earned a Best ATM and Kiosk Project award for an in-house network management center that enables end-to-end SSB terminal monitoring and management.

Dish Network officially accepts its first Bitcoin payment

August 14, 2014

Austin and Beccy Craig, who star in a new documentary about Bitcoin, were the first customers to pay with the digital currency.

Group forecasts issuance of 575 million chip cards in US by end of 2015

August 13, 2014

Estimates from nine major banks in the Payments Security Task Force indicate significant momentum behind the adoption of EMV-enabled chip cards in the US, Visa…

New publication sets out recommendations for ATM user interface

August 13, 2014

ATMIA aims to establish global guidelines that will help deployers maximize modern UI capabilities.

Canada claims top billing as world's largest Bitcoin ATM market

August 12, 2014

Bitcoin exchange CaVirtEx goes live today in Toronto with six BitAccess-made machines in Gateway Newstands, and has big plans for many more installations to…

First Data SpendTrend analysis: Credit cards tops in payments for July

August 12, 2014

The dominance of charge purchases reflects consumers' preference for credit when it comes to big ticket purchases like air travel and hotels.

Colorado deployer's Bitcoin ATMs offer exchange - and user education

August 12, 2014

Each unit will tap into an interactive content network and will be staffed by a live Bitcoin expert who can offer answers and assistance.

ABSA Bank takes ATM ownership in-house with buy from Bytes

August 12, 2014

The South African FI entered into an agreement with IAD Bytes to acquire its ABSA-branded ATMs and related lease sites in a deal that took effect August 1.

Data Breach Planning 101

A security system that’s impenetrable has yet to be invented. So don’t think in terms of “if” you’ll suffer a data breach, but rather, “when.”

Summit to take a deep dive into the future of ATM and mobile technologies

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

The second annual ATM & Mobile Innovation Summit in September will feature experts with exceptional depth of knowledge in areas of innovation, security…

CFPB issues advisory on digital currency risk, invites consumer complaints

August 11, 2014

The CFPB has previously shown an inclination toward rule-making in response to consumer complaints; now it has Bitcoin and other digital currencies in its…

Abu Dhabi bank aims to transform the branch with interactive banking solution

August 11, 2014

The system connects staff to real-time customer and transaction data via tablet PCs, allowing them to move freely about the branch and assist customers as…

New PCI SSC guide recommends measures for third-party security assurance

August 11, 2014

The PCI Security Standards Council guide can help organizations and their business partners better understand their respective roles in securing card data.

Bankia Spain, Diebold embark on multiyear channel transformation project

August 8, 2014

Diebold will assist Bankia, one of Spain's largest banks, to reduce the complexity of managing its multivendor fleet of ATMs.

Connect Mobile Innovation Summit to delve into the evolving impact of mobile

The two-day event aims to cut through the hype around mobile technology and help brands understand how to use the channel to boost customer engagement and…

PayToo bridges mobile and ATM worlds with cardless cash access for the unbanked

by Nicole Troxell — Associate Editor, Networld Media Group

The company's mobile wallet, which combines telecom and payment services, is crossing over to the ATM market to provide card-free cash access at PayToo-enabled…

Gemalto buys data and software protection company

August 8, 2014

The security company has acquired US-based SafeNet, a provider of enterprise data protection and software rights management solutions, in an $890 million deal…