The big picture: PTM and video banking services

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A new 'mini-branch' in Philly presents a model for the future.

ATM Management Made Simple

Partnering with a single ATM provider helped streamline the repair process and enhance customer service.

Presented by Triton

Are you in a race to the top ... or to the bottom?

by Mike Lee — CEO of the ATM Industry Association, ATM Industry Association

There's one sure way to determine which direction your organization is moving in: benchmarking.

Monitoring Payment Application Performance within Virtual, Cloud and Mobile Environments

by Marc Borbas — VP, Marketing, INETCO

Within banking and retail environments, application performance monitoring (APM) is changing. This is because more and more service and payment transactions…

ATM advertising firm announces positive first-half results

July 3, 2012

I-design Group Plc, a developer and supplier of ATM and self-service marketing solutions for the banking industry, announced positive half-year results…

Gesture technology far from ready as ATM-user ID

July 3, 2012

The public won't be magically summoning cash from an ATM with a wave of the hand anytime soon. At least one industry watcher is saying that gesture technology…

CBN sets aggressive goal for reducing unbanked

July 3, 2012

The Central Bank of Nigeria (CBN) is aiming to reduce its unbanked population by 20 percent by the year 2020.

Prepaid market still growing

July 3, 2012

In a recent report titled, Prepaid and Gift Cards in the U.S., research firm Packaged Facts said that prepaid payment volume will jump more than 22 percent…

NCR sets up ATM monitoring center in Egypt

July 3, 2012

Uncertain conditions in Egypt have not discouraged NCR from pursuing growth there. The company has established a managed services center in the country that…

Oops: Zambian president's bankcard confiscated by ATM

July 2, 2012

Zambian President Michael Sata was frustrated in an attempt to withdraw money from an ATM last weekend at a trade fair in the city of Ndola, Zambia.

Crooks 'scope out' ATMs. Literally.

July 2, 2012

Police in the Malaysian capital of Kuala Lumpur have become convinced that gangs of thieves have been stealing surgical endoscopes and inserting them into ATMs…

PSCU first in the nation to launch VISA prepaid EMV cards

July 2, 2012

Credit union service organization PSCU announced it is the first financial services provider to issue VISA prepaid EMV cards in the United States. Several of…

AmEx announces its own U.S. EMV roadmap

July 2, 2012

In a press announcement last week, American Express laid out the terms for its transition to EMV credit, debit and ATM transactions in the United States.

Coastal Federal Credit Union goes with STAR Network

July 2, 2012

Coastal Federal Credit Union of Raleigh, N.C., recently announced that it has signed a multiyear agreement under which First Data's STAR EFT network will…

KAL cashless Retail Transaction Machine launch

KAL ATM Software debuted the company's new cashless RTM on June 19, 2012, in New York City's Times Square. Customers at a Lids sportswear shop had the…

FEXCO, First Data offering Dynamic Currency Conversion for ATMs

June 29, 2012

FEXCO, an Ireland-based provider of financial transaction processing, and First Data Corporation, a provider of electronic commerce and payment processing…

Court certifies class action in ATM case

June 29, 2012

The class action suit against Hope Community Credit Union in Jackson, Miss., is moving forward after a federal court in Tennessee on Tuesday certified the…

ATMIA calling for speakers

June 29, 2012

The ATMIA is issuing a "call for speakers" to present at its conference Feb. 19-21, 2013, in Scottsdale, Ariz. The theme, "The Destiny of ATMs: Designing Our…

US military members using banking kiosks at German Air station

June 29, 2012

Kapaun Air Station in Germany is now the home of two kiosks from Service Credit Union, a $2.1-billion New England-based financial institution that serves all…

When managed services just make sense

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Outsourcing its ATM fleet lets a mid-sized credit union focus on what matters most: members.