i-design unveils an industry first in ATM customer service

November 5, 2012

Scotland-based i-design, a provider of self-service customer engagement solutions for the banking industry, has announced the launch of its new Favourite…

Triton releases EMV software for US ATMs

November 5, 2012

Triton has launched new v3.2 software and with it, EMV readiness for many of its models in the U.S. market. The company previously has equipped and installed…

East Coast ATMs getting back to normal

November 5, 2012

Some of the nation's biggest banks are extending fee waivers for another week, but with the bulk of their ATMs now back in service, ATM fees are not among them.

ATM trends in review: cash handling, cash recycling

At Wincor World 2012, Uwe Krause, vice president of banking at Wincor Nixdorf, talks about what's trending now in cash-handling. The biggest change, he says is…

PCI DSS certification granted to U.S. Micro Corp.

November 2, 2012

U.S. Micro Corporation, an enterprise data security and IT asset disposition firm, has gained Data Security Standard certification. PCI DSS certification makes…

Token management provider Bell ID joins EMV Migration Forum

November 2, 2012

Rotterdam, Netherlands-based smart token management solution provider, Bell ID, has joined the EMV Migration Forum. The forum brings together payment systems…

Which comes first, ATM or branch?

November 2, 2012

In Boston, both TD Bank and JPMorgan Chase are taking steps to generate a major bank presence. But instead of using bricks and mortar, they're employing…

Barclays first in UK with audio-enabled ATMs

November 2, 2012

More than 75 percent of Barclays cash machines in England and Wales have been equipped for audio, fulfilling the bank's commitment to the Royal National…

Cash a hot commodity in Sandy's wake

November 2, 2012

Some residents of New York, New Jersey and Pennsylvania are wishing they'd taken out a bigger bankroll at the ATM before the arrival of Hurricane Sandy. In…

More ADA lawsuits land on court dockets

November 2, 2012

Lawsuits stemming from the new ADA guidelines for ATMs continue to mount. Most recently, 19 FIs have been sued by a blind Texas woman for allegedly failing to…

Study: Business banking customers favor biometric authentication

November 2, 2012

If bank customers are willing to accept biometrics for Internet authentication, can wider use of the technology on ATMs be far behind?

Burroughs Files Patent Infringement Suit against Panini North America

PLYMOUTH, Mich., Nov. 2, 2012 /PRNewswire/ -- Burroughs, Inc., an industry leader in technology services and payment related products, has filed suit against…

Want to add prepaid cards? Consider 6 things.

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

General prepaid cards seem to be a trend with legs, but the steps to implementation can be tricky.

Fiserv Earns SWIFTReady accreditation for 13th year

November 1, 2012

Fiserv Inc., a provider of financial services technology solutions, has announced that its Accurate Reconciliation solution for transaction matching…

Vantage West CU deploys A98 remote key loading system from TSS

November 1, 2012

Trusted Security Solutions Inc., a provider of secure ATM key management solutions, has announced that its A98 ATM Initial Key Establishment System will be…

Photo gallery: spotlight on ATMs, branch technology at Wincor World

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A comprehensive offering of end-to-end cash management solutions from teller safes to multi-function ATMs to the IT systems to run it all took the spotlight at…

2012 Wincor World

End-to-end optimization of cash management processes was a key topic at Wincor World 2012, Oct. 16–18 in Rheda Wiedenbrück, Germany. Wincor Nixdorf was well…

Wells Fargo ATMs accepting Red Cross donations for Sandy victims

October 31, 2012

Wells Fargo & Co. has announced that, as of today, most of its 12,000-plus ATMs in the U.S. will be able to accept customer donations for American Red…

San Diego County CU adds mobile chat

October 31, 2012

After the arrival of video teller machines, it was only a matter of time. San Diego County Credit Union, San Diego's largest locally owned FI, with $5.…

EVRY software to drive 1k ATMs

October 31, 2012

Sweden's largest IAD, Kontanten, has chosen Norwegian IT firm EVRY to provide software for all of its ATMs in the Nordic countries — a total of nearly 1,00…