November 17, 2016
The Interactive Customer Experience Association has released a new customer experience database and map of the best in-venue experiences around the globe.
read nowNovember 16, 2016
A new report by the American Customer Satisfaction Index indicates consumer approval of banks is growing. Bank customer satisfaction overall has climbed 5.…
read nowATM Marketplace surveyed financial institutions, (FIs) worldwide and conducted detailed interviews with leading European and North American FIs and consultants…
Presented by Auriga
download nowNovember 15, 2016
The European ATM Security Team has published its third European fraud update for 2016. The report is based on country crime updates provided by representatives…
read nowNovember 15, 2016
Cummins Allison, a provider of coin, currency, check processing and ATM technology, has released JetLink remote management, an entry-level solution that…
read nowNovember 15, 2016
Turin, Italy-based Banca Intesa Sanpaolo and Gemalto have marked the latest state of their digital collaboration with the introduction of the world's first…
read nowNovember 15, 2016
Users of the Ingo Money mobile check cashing service can now get answers to account and transaction questions using a new self-service system developed by…
read nowNovember 15, 2016
Bluepoint Solutions and Alogent Corp., companies that merged earlier this year, have announced both are now operating under the Alogent name.
read nowby Ron Delnevo — Chairman, Cash and Card World
ATMIA Europe Executive Director Ron Delnevo looks to a future where the ATM serves as a "community financial services hub," a one-stop shop for everything to…
read nowNovember 14, 2016
Diebold Nixdorf has announced two joint venture agreements in the Chinese market that will allow the newly merged company to operate in that market.
read nowby Will Hernandez — Editor, NetWorld Media Group
The banking giant joins Apple Pay, Google Pay, Samsung Pay, Chase Pay and other 'pays' on the lengthening roster of digital wallets.
read nowNovember 14, 2016
Abu Dhabi Islamic Bank will add NCR voice-guided technology to 20 ATMs to enable visually impaired customers to conduct unassisted ATM transactions. The new…
read nowNovember 14, 2016
The Thai Banker's Association has announced that its 15 member banks will waive ATM fees for citizens traveling from across Thailand to Bangkok to pay their…
read nowNovember 14, 2016
The U.S. Payments Forum has formed a mobile and contactless payments working committee to explore opportunities, challenges, possible approaches and practical…
read nowNovember 14, 2016
What's the biggest risk in mobile banking? Surprise, surprise: human fallibility.
read nowby Suzanne Cluckey — Owner, Suzanne Cluckey Communications
Advanced ATM functionality can be great for pleasing customers ... but frustrating for the FI whose plate is pretty full as it is.
read nowNovember 11, 2016
India's ATMs are back online, following the government's surprise announcement this week that 500 rupee and 1,000 rupee banknotes could be not used as legal…
read nowNovember 11, 2016
Cardtronics U.K., operator of Cashzone ATMs, today officially announced the successful installation of free-to-use cash machines in the Welsh towns…
read nowNovember 11, 2016
Contactless card payments are continuing their upward trend in Europe as merchant acceptance levels grow and consumers become increasingly familiar with the…
read nowNovember 11, 2016
Credit, debit, and prepaid cards issued in the United States initiated 104.41 billion purchase transactions in 2015, up 8 percent from the previous year…
read now