City Union Bank's Lakshmi robot promoted from greeter to customer cash custodian

August 24, 2017

Last November, City Union Bank introduced India's first banking robot, Lakshmi, who greets customers entering the branch and answered their questions.

State Bank of India permanently blocks non-EMV cards

August 24, 2017

State Bank of India issued a statement on Monday urging customers to apply to receive an EMV bankcard to replace their existing magnetic stripe card. SBI asked…

Barclaycard puts modern twist on classic treat with 'contactless' ice cream cones

August 24, 2017

Barclaycard has put a unique, modern twist on a classic summertime treat in the U.K. with the introduction of a self-service ice cream van that will enable…

Hand-in-hand: How to bring security and simplicity together in mobile banking

Unfortunately, the mobile banking channel comes with increased vulnerability. Also unfortunately, many financial institutions make the mistake of separating…

[WEBINAR] 2017 ATM and Self-Service Software Trends

Download this webinar to hear from Steve Hensley, vice president of sales at KAL and Suzanne Cluckey, editor of ATM Marketplace, as they discuss the 201…

Presented by KAL ATM Software GmbH

Fiserv acquires real-time payments platform with Dovetail purchase

August 22, 2017

Fiserv Inc., a provider of financial services technology solutions, has acquired Dovetail Group Ltd., a provider of bank payments and liquidity management…

Juniper forecasts rapid rise in uptake of contactless payments

August 22, 2017

A new study from Juniper Research has found more than half (53 percent) of global transactions at the point of sale will be contactless within five years…

Japanese FI to roll out mobile ATM to serve rural, elderly customers

August 22, 2017

Japan's Shimane Shinkin Bank has announced plans to introduce its first mobile ATM in November to serve elderly Japanese in rural areas without access to bank…

Europe's SIX Payment Service touts trend toward cashless events

August 22, 2017

SIX Payment Services, one of Europe's largest card transaction processors, is assisting events organizers across Austria, Belgium and the Netherlands to go…

Rathgaber to retire, Cardtronics to ring in 2018 with West at helm

August 22, 2017

Cardtronics PLC announced today that CEO Steven A. Rathgaber, 64, will retire from his roles as CEO and director, effective Dec. 31. Current CFO and COO Edward…

2017 ATM and Self-Service Software Trends

The 10th anniversary edition of the ATM and Self-service Software Trends report. Download the guide to learn from our survey of bankers, ATM industry members…

Presented by KAL ATM Software GmbH

5 excellent reasons — and counting — to attend the upcoming Bank Customer Experience Summit

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

And the sixth reason: "Change takes a much longer time coming than you think, and then it happens much faster than you would have thought." It's happening…

CashDash, Cardtronics UK roll out cardless currency exchange at Cashzone ATMs

August 18, 2017

CashDash, a provider of multicurrency digital wallet technology, and independent ATM operator Cardtronics UK have announced their integration of Cash2Go…

Service Desk.iQ makes the grade with Ukrainian ATM service provider

August 18, 2017

Banking technology specialist BS/2 announced this week that its Service Desk.iQ solution for business process automation has been successfully implemented by a…

Aussie IAD branches out into casino gaming solutions

August 18, 2017

Australian IAD Stargroup has announced that it will begin domestic distribution of casino solutions that have proven successful in Asia.

Cash, money orders and stamps mingle in the Mini Bundle ATM

August 18, 2017

Brooklyn, New York-based inventor Chanmattee Bachoo has launched the Mini Bundle ATM.

Detection of advanced cyberthreats a major challenge for majority of IT pros

August 18, 2017

In a newly released report, 62 percent of IT security professionals surveyed named advanced threat detection as their biggest cybersecurity challenge.

For the future

For the future

5 ways to build loyalty with digitally demanding consumers

With new fintech companies providing sharp competition, it is more crucial now than ever that retail financial institutions gain a better understanding of…

California CU delivers 'better banking experience' with direct-deposit coin counters

August 17, 2017

Cummins Allison, a provider of ATMs and coin, currency and check processing solutions has teamed with Wescom Credit Union, of Pasadena, California, to add…