Jim Ghiglieri
Jim Ghiglieri
NoneRecent Contributions
Cohesive branding key to effective marketing at the ATM
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
Consider how your FI works to keep branding efforts constantly in front of your customers — including those engaging with you at the ATM.
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Plan now for the end of Windows 7
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
Support for Windows 7 ends in 2020; ATM deployers should start planning now to ensure an orderly, cost-effective migration to the next OS.
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Cutting-edge ATMs are cutting costs at the branch
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
Adding more teller-like functions at the ATM has allowed FIs to meet the needs of more customers while reducing branch operating costs.
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New coalition to develop wireless ATM standards
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
The alliance aims to facilitate a strong, secure transaction environment without resting significant security compliance responsibility on ATM operators.
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USPS pushes 'collaboration' with FIs
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
A Pew study showed that most consumers are indifferent to the idea, but 64 percent of those in the target market (i.e., the un- and underbanked) favor it.
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Fed to roll out roadmap for faster payments
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
The effort comes in response to research findings that consumers want instant payments and would be willing to pay for them.
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Consumers still prefer mix of banking channels
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
Although the Internet remains consumers' top channel for banking, others — including ATMs and the branch — are regaining ground.
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FIs looking to invest in upgraded ATMs, new technology in 2015
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
EMV readers, e-receipts, touch screens and targeted marketing top the list of ATM features financial institutions want to add, a new report says.
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Improving the ATM user experience in an increasingly mobile world
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
Given the expected growth of mobile-initiated ATM services, the future of innovation lies in better connections between ATMs and consumer-owned devices.
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3 ways to keep the focus on the customer
by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM
One customer's bad experience and three common-sense ways to ensure that your customers will never have one remotely like it.
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