Kuwaiti FI's new 'mini bank' driven by video teller technology

December 16, 2014

The Boubyan mini bank is powered by NCR Interactive Teller, which allows the FI to remotely deliver 95 percent of teller services between the hours of 8 a.m.

Predictive services net 32K hours of additional uptime for Akbank ATMs

December 11, 2014

The NCR technology has helped the Turkish bank achieve a 10 percent increase in first-visit resolution of ATM issues, the company says.

KAL clocks fastest-ever ATM transaction times in German tests

December 2, 2014

In tests on machines from three major ATM makers, KAL achieved the fastest times ever recorded — beating even the manufacturers' own transaction times.

ANZ offers 'world's first' secure contactless EMV transactions at the ATM

November 6, 2014

The solution will scale to integrate future functionalities, such as user authentication and ATM transaction pre-staging via mobile device.

Q3 a win (mostly) for ATM industry heavyweights

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

IADs Cardtronics and Euronet churned out double-digit revenue increases; Diebold continued its turnaround; NCR grew revenues, but missed expectations.

NCR preps investors for disappointing Q3 results, lowers full-year 2014 guidance

October 21, 2014

Financial services remain a bright spot, but worsening market conditions in retail have prompted the company to dial back its earnings forecast.

Burroughs scanners OK'd for use with Aptra Passport

October 16, 2014

NCR has given the green light to the Elite and Open Professional scanner series; Micro Elite and Adaptive certification is expected to follow soon.

Ethiopian IT firm wins contract to install 50 ATMs for Nib International Bank

October 13, 2014

Moti Engineering will deliver the machines within 60 days; with this order, Moti will have supplied a total of 949 ATMs to Ethiopian banks.

Can the ATM industry stop Tyupkin in its tracks?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

ATM Marketplace checked in with security experts around the industry to learn how operators can protect themselves from the latest 'jackpotting' scheme…

NCR to receive $93M following appeals court win in Fox River cleanup case

October 1, 2014

The court overturned rulings that had held NCR 100 percent liable for cleanup costs related to the production of carbonless copy paper from 1954 to 1972.

ATMs, mobile and Bitcoin converged

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Where are we going with the convergence of virtual currency, ATMs and mobile payments? A session at this year's ATM & Mobile Innovation Summit considered the…

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating…

Chinese bank simplifies ATM key management with software-based solution

September 22, 2014

A software-based lock management solution offers China Merchants Bank a new level of speed and security for ATM replenishment and service, NCR says.

Apple at the ATM: Will Apple Pay change the conversation about contactless cash transactions?

by Will Hernandez — Editor, NetWorld Media Group

It doesn't seem too over-the-top to assume that the world's favorite smartphone ultimately will gain some foothold in the ATM world, so it's probably a good…

Catalyst Corporate adds RDC solution for NCR ATMs

September 4, 2014

Catalyst Corporate Federal Credit Union, a wholesale cooperative financial institution with more than 1,400 member credit unions in the U.S., has expanded its…

FNB, NCR take home award for ‘Best ATM and Kiosk Project in Africa’

August 15, 2014

FNB won the award for its successful implementation of the NCR SelfServ 4 slim line kiosk, using a custom platform that supports the FI's inclusion banking…

Abu Dhabi bank aims to transform the branch with interactive banking solution

August 11, 2014

The system connects staff to real-time customer and transaction data via tablet PCs, allowing them to move freely about the branch and assist customers as…

'Solid': NCR and Diebold report positive Q2 revenues

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In separate earnings calls, CEOs of both NCR and Diebold chose the same term to describe their quarterly revenues, up 8 and 3.7 percent respectively.

Texas FI aims to transform branch transactions with touchscreen solution

July 28, 2014

A new dynamic touchscreen and custom pressure pad solution modernizes and speeds noncash branch transactions at San Antonio Federal Credit Union.

Connecticut bank looks to build on success of interactive teller technology

July 25, 2014

The positive response by customers to the bank's implementation of video teller technology has prompted Ion bank to add four more units.