You got the PPP— so now what?

by Pat Shea — Editor, NetworldMedia

You're approved for a PPP loan, but now what do you need to do once you receive funding?

Business will be anything but usual in a post-pandemic world

by Pat Shea — Editor, NetworldMedia

As the country waits for the nation-wide lockdown to lift, being prepared for changes in how you do business in a post-pandemic world can be key to your…

How ATMS can offer more than cash

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Blogger and columnist Richard Buckle, founder and CEO of Pyalla Technologies, LLC explores the future of ATMs.

Hey Washington, get your 'Act' together

by Pat Shea — Editor, NetworldMedia

I'm in New York, which I suppose might explain why, when anyone I talk to in the ATM industry asks me where I'm from, there's this brief pause and a few…

Why cash recycling is a must during COVID-19

by Pat Shea — Editor, NetworldMedia

The spread of COVID-19 is a real concern to the ATM industry and finding a safer, more efficient way to do business and reduce touchpoints with cash is…

Presented by Hyosung

3 messages from ICXA's new director

by David Drain — SVP Events, Networld Media Group

David Drain, SVP of events for Networld Media Group, is also serving as the director of the Interactive Customer Experience Association.

An open letter to banks on SMS Authentication

by Chris Stephens — Head of Fraud and Security Analytics at Callsign, Callsign

To protect against fraud, the banking industry needs to find alternative methods for authentication beyond SMS verification.

When it comes to COVID-19 it's essential to know who’s essential

by Pat Shea — Editor, NetworldMedia

The government has labeled several occupations and businesses as essential during the COVID-19 pandemic. ATM operators are faced with the unique problem of…

Hitting the ground running: Meet ATM Marketplace's new editor

by Pat Shea — Editor, NetworldMedia

ATM has a new editor, Pat Shea, and she welcomes reader insight, story ideas and feedback as the ATM and financial industry are grappling with the serious…

Time to evolve, not withdraw the ATM

by Ben Hickinbotham — Vice president, MoneyPass, Fiserv

Amid rapid changes in the cash economy and the rise in digital payments, the ATM is likewise facing challenges that have led to an evolution that will meet the…

How retail banks can speak to the customer experience

by Janet Hawkins — CEO & Founder, Opterus Inc

Janet Hawkins, president and CEO at Opterus, explains why retail banks need to continue ensure bank associates have the necessary tools that allow them to…

What does the decline in ATM withdrawals mean for cash?

by David Tente — Executive Director, USA, ATM Industry Association

So, does the decline in the number of ATM withdrawals over the past few years portend a more rapid decline in the use of cash?  Short answer — no!

4 ATM trends that can't be ignored in 2020

by Daryl Cornell — President & CEO, Triton Systems of Delaware, LLC

Triton Systems' Daryl Cornell predicts that 2020 will be a big year for tap and go, and that frustrations with Windows 10 will simmer.

Tragedy or strategy? The relevance of the past for competitive advantage

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

Bátiz-Lazo, departmental chair in Business History and bank management at Bangor University, in Wales, discussed the importance of creating a competitive…

Super apps and the fintech revolution in 2020

As Big Tech encroaches upon banking, some of the leading app developers in the ride sharing and food delivery space are carving out a niche for themselves in…

3 lessons from Apple Card: How FIs can deliver a frictionless, consumer-centric experience

Apple Card is designed to be the ultimate consumer payments card — a centralized hub to intelligently manage and track spending and gain insight into payment…

4 digital banking trends to watch in 2020

The growing phenomenon of direct, digital banking and Silicon Valley's entry into the payments business pose a series of challenges to traditional banks. NCR's…

The future of cash, ATMs — your 2020 spoiler alert

by Bernardo Batiz-Lazo — Professor of Business History, Bangor University

According to some economists, we've been experiencing an extended period of slow growth since the 1970s. What does this mean for the future of cash and ATMs?

Happy 21st birthday for UK's independent ATMs? Not exactly

by Ron Delnevo — Chairman, Cash and Card World

ATMIA Europe's Ron Delnevo takes us back to when the first independent ATM was installed in the U.K. Consumers were thrilled at the time, but the country still…

In the switch from cash to mobile payments, businesses need to consider in-app fraud

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer…