BCX 2021 Sponsor Preview: Ekata

Ekata, the global leader in digital identity verification solutions, empowers businesses to link any digital transaction to the human behind it. Powered by the…

BCX 2021 Sponsor Preview: Entrust

Entrust is dedicated to securing a world in motion with an unmatched breadth of credential issuance and digital security solutions that enable trusted…

BCX 2021 Sponsor Preview: eGain

eGain customer engagement solutions power digital transformation for leading brands. Our top-rated cloud applications for social, mobile, web, and contact…

3 sessions you shouldn't miss at the Bank Customer Experience Summit

by Bradley Cooper — Editor, Connect Media

There are many sessions at the Bank Customer Experience Summit that will provide excellent information. Here are three in particular that you should check out.

ITMs move beyond video to self-service

by Bradley Cooper — Editor, Connect Media

Interactive teller machines in the past were typically just ATMs with video capabilities, allowing customers to speak to a teller on the screen. Now, ITMs are…

Presented by Hyosung

3 reasons you should attend Bank Customer Experience Summit

by Bradley Cooper — Editor, Connect Media

Between COVID-19 closing down bank branches, and changing customer expectations, it can be a challenge for financial institutions, independent ATM providers…

2 reasons cashless may be a bit overblown

by Bradley Cooper — Editor, Connect Media

If you look up "cashless" on Google, you will inevitably find articles that argue the future is cashless and cash is old news. But…that isn't entirely true.

Is your ATM experience seamless?

by Bradley Cooper — Editor, Connect Media

Customers' expectations have changed dramatically these past few years. They now expect seamless experiences across all channels. Can your ATM keep up with…

How can banks deliver successful branch transformation?

by Bradley Cooper — Editor, Connect Media

Banks are rushing to create better branch experiences in the wake of changing customer expectations post pandemic. But how can they make the transformation…

Are ATMs, digital signage a good fit?

by Bradley Cooper — Editor, Connect Media

Are ATMs and digital signage a good fit? How can they work together to deliver an omnichannel experience?

2 digital banking trends to follow post-pandemic

by Bradley Cooper — Editor, Connect Media

While physical branches aren't going anywhere anytime soon, in order to suceed in the post-pandemic world, they will need to adjust to two major digital…

NFC vs RFID: What's the difference?

by Alan Xiong — Marketing manager, Fdata Co., Ltd

In the contactless industry, we often hear people talk about the difference between near field communication, NFC, and radio frequency identification, RFID.

What role will cryptocurrency play with ATMs?

by Bradley Cooper — Editor, Connect Media

Bitcoin ATMs present a key opportunity not just for customers but also for retailers, since they can often boost both their bottom line and their brand by…

Presented by Hyosung

Share your digital banking/ATM stories

by Bradley Cooper — Editor, Connect Media

You have a story to share, and we at ATM Marketplace want to help you spread that story to the world.

The check is (no longer) in the mail

by Pat Shea — Editor, NetworldMedia

Global payments company GoCardless conducted a survey on the payment preferences of Americans, asking what they would be willing to give up if it meant they…

Quantum computer: The 'coronavirus' of cryptography

by Jurjen Bos

Quantum computers are thousands of times more powerful than the computers we have today and can break most security systems. This technology can be a potential…

The customer experience: How the pandemic changed e-commerce

by Rafael Lourenco — EVP, ClearSale

The pandemic changed how customers viewed shopping and spending. But as the world moves into post-pandemic, retailers are concerned with creating a positive…

Restaurants can serve more diners with pay-at-the-table tech

by Dirk Izzo

As the country goes into recovery mode from the pandemic, options like QR codes can help lure safety-conscious consumers back inside to dine indoors. Dirk…

Making the case for real-time payments

by Brady Harris

Brady Harris is the CEO of Dwolla, a company that provides access to real-time payments for businesses. With over 20 years of experience in the payments…

Safety first: How to handle supplier banking data

by Angela Anastasakis

Angela Anastasakis is the senior vice president of operations and customer success for Nvoicepay, a FLEETCOR Company. She shares with ATM Marketplace her…