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Free guide: 'EMV at the ATM — The race to compliance'

A new reference guide from ATM Marketplace and Triton provides help to ATM deployers as they implement the hardware and software updates required for EMV compliance.

April 1, 2016 by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

For those deployers who are just getting their EMV migration process underway — or have it underway already, but could still use some additional information about implementation — ATM Marketplace has released the new guide, "EMV at the ATM: The race to compliance." 

The guide presents an end-to-end overview of EMV migration for ATMs with helpful tips for managing the process, and a list of suppliers of EMV-related parts and service. ATM Marketplace is pleased to be able to offer the guide as a free reference for all ATM providers thanks to sponsorship by Triton.

Following are the excerpted introduction and conclusion of the 20-page guide. For all the useful information sandwiched in between, download the complete guide.

Executive Summary

In tandem with the U.S. payment card industry's migration to EMV chip cards, MasterCard and Visa have established October 2016 and October 2017 respectively as EMV migration deadlines for U.S. ATM deployers.

After these deadlines, if an EMV card is used fraudulently at an ATM that doesn't support EMV, the acquirer will be liable for the issuer's fraud losses. Non-compliant ATM deployers risk being charged by their acquirer for hefty fraud losses, or being shut off from their acquirer's network if they don't migrate to EMV.

This report is intended to educate U.S.-based ATM deployers about the EMV migration process.

It provides an explanation of how EMV-based ATM transactions work, the consequences of non-compliance, and what ATM deployers must do to ensure their ATMs are EMV compliant.

. . .

Timeline

Before beginning an EMV migration program, an ATM deployer needs to establish a timeline with its ATM processor and determine at what point the processor will be able to support EMV transactions and the U.S. Common Debit AID. It is also very important to ascertain when the processor will have achieved EMV certification with the various card networks.

"Each processor has specific dates when they will have the capability to support EMV transactions," says Kevin Benesi, director of professional services at Diebold Inc. "The top U.S. processors will be ready by Q1 2016 to include support for the Common Debit AID."

An important second step is for the ATM deployer to schedule the necessary hardware and software upgrades with its ATM vendor, and, if necessary, seek support either from its vendor or a third-party supplier.

"Each vendor has a specific process for upgrading its hardware to EMV," says Benesi. "The scheduling implications for EMV software are similar to those for Windows 7, which was a major upgrade requiring scheduling with vendors and third-party suppliers. ATM deployers need to take into account the accelerating demand for upgrades. As we get closer to the October 2016 and October 2017 deadlines, unprepared customers who didn't plan 12 months in advance will be desperately trying to schedule immediate hardware and software updates from their vendors."

"Customers need to understand that there are lead times for ordering parts and software, and scheduling technicians and software engineers," Benesi stresses.

According to Marcelo Castro, Diebold's Principal Product Manager for ATM Security and the Peripherals Portfolio, the majority of big U.S. banks are either EMV-enabled or at the qualification stage now for EMV. "The problem will be medium-sized and small banks and credit unions and retail ATM operators which may not have a migration plan," he says. "I am sad to say there are U.S. ATM deployers which are still ordering mag-stripe only ATMs with no EMV card readers."

In a blog, Marcelo Castro, Diebold principal product manager for ATM security, makes the following recommendations to ATM deployers to help them prepare for EMV compliance:

• learn more about EMV. Don't wait until it's too late to raise your knowledge — and your team's knowledge — on this subject;
• evaluate your fleet from a hardware, software and network perspective;
• calculate the necessary capital investments, as well as your FI's ability to invest;
• develop and prioritize an implementation plan; and
• don't wait for your EMV network state flow to be loaded. EMV card readers can be installed at any time, and used in a fallback mag-stripe mode.

photo istock

About Suzanne Cluckey

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Suzanne’s editorial career has spanned three decades and encompassed all B2B and B2C communications formats. Her award-winning work has appeared in trade and consumer media in the United States and internationally.

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