Study: US consumers not so sure about mobile wallets

October 1, 2013

More than 64 percent of U.S. consumers say they would never use a mobile wallet, according to research by secure electronic transactions consultancy Consult…

Study: Vantiv profiles the 'omniconsumer' of the future

October 1, 2013

Payment processing services provider Vantiv Inc. has released a new primary research study on the impact of omnicommerce and mobile banking trends on consumers…

Average ATM fees rise in US, but not by much

September 30, 2013

The average cost to U.S. consumers for getting cash outside of their ATM network is $4.13 — a new high, and a 2 percent increase over last year, according to…

The truth behind the use of cash

by Brendan Burge

The Federal Reserve System Cash Product office has recruited members of the public to participate in a research project called "Diary of Consumer Payment…

Disposable email accounts: A new way for crooks to victimize FI customers?

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Fraudsters are constantly finding new ways to defeat the online protections financial institutions have created. Guardian Analytics, a behavioral analytics…

Study: Banking's branch of tomorrow

September 27, 2013

In new research, "Arriving Now — Banking's Branch of Tomorrow," Mercator Advisory Group reviews continuing evolution of branches today in banks and other…

Growing demand for cash boosts global ATM market

September 26, 2013

The installed base of ATMs across the world could grow by 44 percent between 2012 and 2018, according to a new study from London-based strategic research and…

EMV: Can we afford to wait?

The key is to make the best-informed decision possible.

ATM use provides insights into future deployment potential

by Dominic Hirsch — manager, Retail Banking Research

The recent publication of RBR's annual survey of the global ATM market provides a timely opportunity to examine the state of the ATM industry. The headline…

The downside of cashless: An ATM shortage

September 20, 2013

Living in a cashless society is fine — until you want cash, as citizens of Sweden have discovered. Then just try and find an ATM. 

Nearly half of Wells Fargo ATM transactions now receipt-free

September 17, 2013

Wells Fargo reports that every minute, 475 receipts are not printed at its ATMs. Since the $1.4 trillion-in-assets FI started offering paperless transactions…

How can we improve payments? The Fed wants to know

by Brendan Burge

On Sept. 10 the U.S. Federal Reserve Banks released a Public Consultation Paper that identifies and analyzes key gaps and opportunities in the current payment…

Study breaks down mobile banking demographics

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

A recent study by the Pew Research Center indicates that more consumers are taking advantage of the simplicity, ease, and convenience of online and mobile…

There's something for everyone in latest global payment cards data

by Dominic Hirsch — manager, Retail Banking Research

The publication of RBR's global payment cards research provides, among other things, an annual opportunity to analyze how the different card schemes are…

PNC branches out - in a small way

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Pint-sized PNC branch could play a big role in helping determine what sites and services work for customers.

Mobile payments study kicks off 2013 research series on consumer payment, banking trends

September 12, 2013

Mercator Advisory Group has released the first of eight studies in its CustomerMonitor Survey Series 2013 Insight reports — "Mobile Payments 2013: Young Adults…

First Data releases SpendTrend analysis for August

September 11, 2013

Payment processing company First Data Corp. has released its SpendTrend analysis for August 1-30, 2013 compared with the same period in, 2012. Dollar volume…

ATM demand growing with gov't benefits card use in S Africa

September 11, 2013

The rising use of debit cards as a payment mechanism by the South African Social Security Agency has had a sizable impact on the country's ATM use and has…

EMV migration and the FI brand: What could it mean for you?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

EMV chip technology is already common in the payments industry, used throughout Europe, Canada, Australia, Mexico, Latin America, Africa and most of the…

The power of touch

by atm Atom — blogger, atmatom

Consumers of all ages have now moved from a level of comfort to almost an expectation that the devices they interact with on a daily basis contain touchscreen…