Research: Strategies for transforming the branch channel

April 30, 2014

Branch reinvention has been underway for some time, but has accelerated recently as financial institutions seek ways to improve branch efficiencies and…

Aussie bank's ATMs go cardless

April 30, 2014

Australia's Commonwealth Bank is adding a new feature to its mobile app that will enable cardless cash withdrawal at the bank's ATMs. The service will go live…

6 questions every FI should ask about branch transformation

by Terrina Rishel — CEO, ATM Authority, LLC

Over the last few decades, we have watched technology disrupt many industries — requiring them to change rapidly or risk becoming obsolete. When new technology…

UK retailers ready to depose King Cash, study says

April 29, 2014

A new study, "The Payments Landscape Benchmark," has determined that merchants in the U.K. are tired of spending 17.8 billion pounds ($30 billion) a year to…

Tax every ATM transaction? That's your solution?

by Todd Nuttall, CEO

ATM use on the rise in Pakistan

April 17, 2014

The ATM's share in e-banking transactions in Pakistan has grown to 6.3 percent in volume and 7.6 percent in value over the last quarter of 2013, according to a…

Study: How customers see the branch (and what they want from it)

April 17, 2014

Overall, consumers are visiting bank branches less often than they used to (in a survey, 46 percent said they visit a branch more than once a month, down from…

Dynamic Currency Conversion delivers benefits all around

by Terry Dooley — SVP & CIO, ITS, Inc

With global tourism on the rise and the payments industry working to generate additional revenue (as well as added customer value at ATMs and the point of…

Can this bug make an ATM more secure?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In Zurich, researchers are developing self-defense technology for ATMs using a bit of genius from the insect world.

More than half of phishing attacks target financial services

April 11, 2014

The Anti-Phishing Work Group has released its study of phishing attacks in the second half of 2013. The group found that of all phishing efforts, nearly…

First Data SpendTrend: Late Easter dampens March spending

April 11, 2014

Payment technology provider First Data Corp. has released its SpendTrend analysis for March 1–March 31, 2014, compared with March 2–April 1, 2013. Notably, the…

Self-service grows as consumers look to bank when and where it’s convenient

by Terry Dooley — SVP & CIO, ITS, Inc

Consumer use of alternative, convenient, self-service and ATM channels is on the rise.

EMV drives down skimming in Europe, but drives up ATM physical attacks

April 10, 2014

If criminals can't get at ATM cash one way, they'll generally come up with another way. Which raises the question: following migration to chip cards, will the…

Research: Can Bitcoin succeed?

April 10, 2014

The mixed news and reviews of Bitcoin leave the public to wonder: Is Bitcoin on its last legs, or will it become a part of the mainstream payments…

ATM benchmarking: The business of growing a business

The ATM Industry Association and Value Partners unveiled the second edition of the organizations' Benchmarking Study and Industry Report. Francesco Burelli…

UnionPay rises to No. 1 in payments

April 8, 2014

For the first time, China's UnionPay has surpassed Visa credit and debit cards as the most popular payment method worldwide, according to the latest Nilson…

99% of Europe's XP-driven ATMs still not updated to Win 7

April 7, 2014

By the end of 2013, just 4,150 ATMs in Europe — 0.7 percent of the total — had been upgraded to Windows 7, according to the comprehensive study, "ATMs in…

Data breach legislation: As states step up, will the Fed follow?

by Robert Siciliano — speaker, IDTheftSecurity.com

A data breach notification bill, H.B. 224, was recently introduced in the New Mexico legislature. If enacted, it would make New Mexico the 47th state to adopt…

ATMIA launches US Underbanked Forum

April 3, 2014

The ATM Industry Association has created a new U.S. Underbanked Forum whose goal is to foster the development and deployment of ATM solutions that respond to…

Survey: Bankers say nearly half of customer accounts have been compromised

April 3, 2014

A recent survey of bank executives by ACI Worldwide offers an indication of the scale of card fraud in the U.S. — and the steps that FIs are taking in response.