Study: Profiling the South American ATM landscape

May 15, 2014

In developed markets, bank customers are turning to alternative channels to complete transactions they used to conduct at a branch. But in South America, the…

2014 ATM Software Trends and Analysis

ATMs and other self-service devices are changing the face of banking. In the seventh edition of the annual survey, learn what the industry thinks about current…

Presented by KAL ATM Software GmbH

SunTrust 'innovation branch' a testing ground for new technologies

May 13, 2014

SunTrust Banks Inc. has unveiled a new “innovation branch” that will serve as a testing ground for new concepts that eventually might make their way into other…

Fed study spells out importance of cash to consumers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A study of US consumer spending preferences reveals strong cash use across all incomes and age groups.

First Data SpendTrend: Spending growth gains momentum in April

May 12, 2014

First Data Corp. has released its SpendTrend analysis for April 1–30, 2014, compared to April 2–May 1, 2013. With the exception of checks, all tracked modes of…

Webinar: ATM Software Trends and Essentials

Changes in the financial world are slow to occur. Economic uncertainty and new technology can accelerate change, but when it comes to the interaction between a…

Presented by KAL ATM Software GmbH

Study: Instant issuance of debit cards - the newest best practice

May 9, 2014

The technology for instant issuance debit cards has been available for years, but both provider uptake and consumer awareness have remained low. However…

ATMIA, EFTA release second study on Bitcoin, Bitcoin ATMs

May 5, 2014

The ATM Industry Association and the Electronic Funds Transfer Association, have jointly announced the release of a second commissioned research report on the…

Another Aussie bank goes cardless at the ATM

May 2, 2014

Not to be outdone by its rival Commonwealth Bank of Australia, Westpac Australia has announced plans to launch cardless ATM capability. CommBank unveiled its…

Diebold, NCR Q1 earnings hit the mark but disappoint the market

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Results were 'close enough for horseshoes and hand grenades,' but Wall Street wanted more from both ATM brands.

Webinar: A sneak peek at the 2014 ATM Software Trends Report

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

What you need, what you need to know about software trends and directions.

Card evolution: A bridge between plastic cards and mobile phones

by Kevin Christensen — Vice President, Audit, SHAZAM

Among the hundreds of new payment technologies popping up around the world, one in particular has caught my eye. Called Coin, it's a single plastic card that…

Research: Strategies for transforming the branch channel

April 30, 2014

Branch reinvention has been underway for some time, but has accelerated recently as financial institutions seek ways to improve branch efficiencies and…

Aussie bank's ATMs go cardless

April 30, 2014

Australia's Commonwealth Bank is adding a new feature to its mobile app that will enable cardless cash withdrawal at the bank's ATMs. The service will go live…

6 questions every FI should ask about branch transformation

by Terrina Rishel — CEO, ATM Authority, LLC

Over the last few decades, we have watched technology disrupt many industries — requiring them to change rapidly or risk becoming obsolete. When new technology…

UK retailers ready to depose King Cash, study says

April 29, 2014

A new study, "The Payments Landscape Benchmark," has determined that merchants in the U.K. are tired of spending 17.8 billion pounds ($30 billion) a year to…

Tax every ATM transaction? That's your solution?

by Todd Nuttall, CEO

ATM use on the rise in Pakistan

April 17, 2014

The ATM's share in e-banking transactions in Pakistan has grown to 6.3 percent in volume and 7.6 percent in value over the last quarter of 2013, according to a…

Study: How customers see the branch (and what they want from it)

April 17, 2014

Overall, consumers are visiting bank branches less often than they used to (in a survey, 46 percent said they visit a branch more than once a month, down from…

Dynamic Currency Conversion delivers benefits all around

by Terry Dooley — SVP & CIO, ITS, Inc

With global tourism on the rise and the payments industry working to generate additional revenue (as well as added customer value at ATMs and the point of…