2021 ATM & Self-Service Software Trends

After nearly two years of grappling with COVID-19, about the only thing that feels certain is that the world will continue to face uncertainty for the…

Presented by KAL ATM Software GmbH

Wells Fargo to launch virtual assistant

November 1, 2021

Wells Fargo is currently developing a virtual assistant called Fargo, which will be able to perform tasks such as pay bills, send money, display transaction…

ITMs see major growth

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Traditionally, ATMs have mainly served as cash dispensing tools. That is changing in recent years with the advent of solutions such as the interactive teller…

Intuit intros Money by QuickBooks for small businesses

October 22, 2021

Intuit has announced Money By QuickBooks mobile app to allow small businesses, freelancers and entrepreneurs the ability to accept payments. The app features…

Smart ATMs serve the underserved

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The underserved have traditionally relied on ATMs to gain access to cash, but one company is expanding ATM services to include a variety of tools for them.

Lisnr partners with Grape ID to provide identity verification solution

October 19, 2021

Lisnr, an ultrasonic contactless proximity verification company, has partnered with Grape ID, a digital passport provider to offer a identity verification…

Webinar to analyze 2021 ATM and Self-service Software Trends and Analysis Report

October 19, 2021

It has now been the 14th consecutive year that ATM Marketplace and KAL ATM Software have published the ATM and Self-service Software Trends and Analysis…

3 financial experts share elevator pitches

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Three financial services companies provided elevator pitches for innovative products at the Bank Customer Experience Summit, including a virtual assistant…

Fidelity Bank to replace ATMs with Diebold Nixdorf's line

October 14, 2021

Fidelity Bank, a financial institution based in Fuquay-Varina, North Carolina, has announced it will replace its self-service network with Diebold Nixdorf's DN…

Popi/o appoints CEO

October 12, 2021

Popi/o Mobile Video Cloud, a digital customer engagement platform for banks and credit unions, has selected Jed Taylor to serve as CEO. He will replace Gene…

Landmark Credit Union intros Clinc's chatbot

October 11, 2021

Landmark Credit Union, a credit union with 5,000 branches in the U.S., has introduced Clinc's voice and text-enabled chatbot for its more than 370,000 members.

Analyze this! Detailed customer journey analytics at ATM from eKassir

How does the user go through the scenarios at ATMs, how fast? Where are the bottlenecks and friction points? You can easily get the answers on these questions…

Post Technologies, Glia deliver chatbot with live chat integration to 7 credit unions

October 6, 2021

Posh Technologies, a conversational AI company, has partnered with Glia, a digital customer service solutions provider, to deliver an integrated chat solution…

3 bankers share insights on banking hot topics

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When it comes to banking, there's no shortage of hot topics and pressing issues. In order to provide insight into these issues, the Bank Customer Experience…

5 banks partner with Jack Henry for core system tools

September 29, 2021

Five community banks recently partnered with Jack Henry & Associations Inc., a technology and payment processing services company, to integrate its Core…

FIS appoints chief administrative officer

September 22, 2021

FIS, a financial technology company, has appointed Stephanie Ferris as chief administrative officer. Prior to joining FIS, she served as CFO for Worldpay…

4 experts share digital banking insights at Bank Customer Experience Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital banking is here to stay, but doing it properly requires the right practices and tools. Four experts at the Bank Customer Experience Summit, held in…

Live Oak Bank converts to Finxact's open banking platform

September 21, 2021

Live Oak Bank, a subsidiary of Live Oak Bancshares Inc. based in Wilmington, North Carolina, has converted its retail and commercial deposit accounts to…

Hatchet ATM attack reveals importance of security

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

On Aug. 15, a man in Manhattan simply withdrawing cash was attacked by another man with a hatchet. This event reveals the importance of using innovative…

Bitcoin Depot intros mobile app

September 17, 2021

Bitcoin Depot, a cryptocurrency ATM provider, has introduced its mobile app for iOS and Android. This app will both act as a wallet and help users find the…