Ohio ATM malfunction leads to $2K deposit loss

April 26, 2024

A Bank of America ATM in Middletown Ohio malfunctioned while a woman was depositing cash, leading to a $2,000 loss. When resident Colleen Curran made the…

Mphasis signs global agreement with Amazon Web Services

April 22, 2024

Mphasis, an IT provider specializing in cloud and cognitive services, has signed a multi-year global agreement with Amazon Web Services.

2024 ATM Software Trends survey now open: 5 winners to receive BCX Summit pass

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

April 11, 2024

The survey for the 2024 ATM & Self-Service Software Trends report is now up. This is the 17th year for the report, which is sponsored by KAL ATM Software.

Cashfree Payments intros risk management solution

March 27, 2024

Cashfree Payments, a payments company based in India, announced RiskShield, a risk management tool for payment gateways. The company aims to reduce fraud…

Non-bank ATMs have hidden opportunities amid challenges

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

IADs have taken big hits in recent years, but consumers still want their services. IADs need to take these key strategic steps for success.

AI will transform banking

by Mark Aldred — Head of Sales, Auriga

Banks can use AI to improve customer experiences, provide a more personalized touch to their services, streamline branch management and bolster security.

What's the regulation roadmap look like for ATMs in 2024?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

There are several laws and regulatory frameworks coming down the pipeline that will have a direct impact on the ATM industry in 2024.

Protecting an ATM's hardware, software by slowing down criminals

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How can operators delay or frustrate ATM attacks long enough to be effective?

Auriga partners with Nationwide to improve ATM channel

March 14, 2024

Auriga has partnered with Nationwide Building Society, a U.K. financial institution with more than 600 branches, to improve its ATM channel. In particular…

Bank of America now holds nearly 6,600 patents

March 14, 2024

Bank of America announced its patent portfolio has grown to nearly 6,600 granted and pending patent applications. This is an increase of 70% since 2019 and 13…

High Plains Bank selects Jack Henry to support Spanish-speaking customers

March 12, 2024

High Plains Bank, based in Colorado, selected Jack Henry to improve its website and digital banking platform with Spanish-language options for the state's…

Bringing the ATM to the cloud

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With cloud-based tech, ATM operators can deliver the same customized experiences as smartphones.

Citi, BNP Paribas invest in United Fintech Group

March 4, 2024

BNP Paribas and Citi have invested in United Fintech Group Ltd., a digital transformation platform provider. The banks will take two rotating board seats as…

Nominations open for Bank Customer Experience 2024 Awards

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Nominations are officially open for the 2024 Bank Customer Experience Awards, which will be presented at the jointly held Bank Customer Experience Summit and…

First Financial Bank partners with Kasisto to boost account openings

February 29, 2024

First Financial Bank, based in Indiana, has partnered with Kasisto, creator of conversational AI assistant Gabby, and has seen a 10% increase in new accounts…

Ernst & Young partners with MoneyLion for embedded finance

February 28, 2024

Ernst & Young LLP, a professional services company, partnered with MoneyLion Inc., a fintech, to provide its embedded finance platforms to banks. Through…

DPL Wins Prestigious ATMIA Peter Kulik Innovation Award for Hercules AI at ATMIA 2024

DPL, a leading provider of managed connectivity in the IoT industry, proudly announces its receipt of the esteemed ATMIA Peter Kulik Innovation Award at the…

Oregon State Credit Union intros online account opening, loan application solution

February 21, 2024

Oregon State Credit Union partnered with Bankjoy to provide its Online Account Opening and Online Loan Application products to its more than 142,000 members.

Patriot Federal Credit Union selects Scienaptic AI for underwriting

February 20, 2024

Patriot Federal Credit Union, based in Pennsylvania, Maryland and West Virginia, selected Scienaptic AI to provide its AI-powered credit underwriting platform.

Genesis Coin files lawsuit against AML Software, Bitcoin of America for alleged copyright infringement

February 12, 2024

Genesis Coin Inc. filed a lawsuit against AML Software Inc. and Bitcoin of America for allegedly copying software code for its user interface for ATMs. The…