Digital Banking News & Media

Google launches AI voice analytics tool for bank compliance

November 28, 2023

Google partnered with Symphony, a technology firm, to deliver generative AI voice analytics to banks and investment firms to help these businesses track and…

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Santander Bank intros Essential Checking account with no overdraft fees

November 27, 2023

Santander Bank N.A. introduced its Santander Essential Checking account which features no overdraft fees. Instead, it will charge a $4 monthly fee that can be…

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2023 ATM & Self-Service Software Trends

The ATM and self-service industry is here to stay, but it’s no longer business as usual. We are at the cusp of a self-service revolution where market players…

Presented by KAL ATM Software GmbH

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Banks embrace rewards, personalized tools for small businesses

by Bradley Cooper — Editor, Connect Media

How can banks help small businesses? By taking lessons from consumer products and offering them rewards, tools and personalized services.

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Dwayne 'the Rock' Johnson intros Mighty Oak debit card

November 14, 2023

Acorns, a saving and investing app, partnered with actor Dwayne Johnson to introduce the Might Oak debit card, made from heavy metal Tungsten. The card…

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Zelle begins refunding scam victims by clawing back funds from scammers

November 14, 2023

Zelle, a peer-to-peer payments app owned by seven banks, has begun refunding victims of imposter scams after pressure from regulators. The 2,100 financial…

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BMO intros Financial Progress Hub

November 14, 2023

BMO launched its Real Financial Progress Hub to offer financial advice, tools and resources for customers. It can help customers budget, set goals and connect…

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The future of banking: Overhauling customer experience strategies

by Bradley Cooper — Editor, Connect Media

What is the key to banking success in the current market? The answer is to overhaul customer experience strategies to meet consumers where they are.

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Regions Bank partners with Self Financial to deliver better credit building

November 10, 2023

Regions Bank partnered with Self Financial Inc. to allow its customers to improve their financial health and credit. In particular, consumer banking customers…

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Eltropy integrates with Portico for advanced credit union member engagement

November 9, 2023

Eltropy, a digital conversations platform for financial institutions, integrated Fiserv's Portico account processing platform. With this integration, Eltropy…

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American Express delivers checking account with rewards to small businesses

November 8, 2023

American Express recently unveiled its Business Checking account for all eligible small businesses in the U.S., which offers no fees, 24/7 assistance and…

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Customers see delay in direct deposits due to ACH error

November 7, 2023

Customers reported a delay in their direct deposits after an error with the Automated Clearing House on Nov. 3. Some customers still haven't received their…

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ATMs take cash deposit to the next level

by Bradley Cooper — Editor, Connect Media

NCR partnered with Clip Money to make cash deposits at ATMs easier for businesses. Here's how.

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Hyosung Innovue appoints chief revenue officer

November 1, 2023

Hyosung Innovue appointed Nancy Daniels as its first chief revenue officer. Prior to joining Hyosung, Daniels served as managing member and operating partner…

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What's new in branch design?

by Bradley Cooper — Editor, Connect Media

Digital banking is important, but branches also have a role to play. A panel at the Bank Customer Experience Summit in Charlotte, North Carolina took a look at…

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IndusInd Bank intros campaign for mobile banking app

October 30, 2023

IndusInd Bank, based in India, launched a campaign for its mobile banking app INDIE at the ICC Men's Crick World Cup 2023. The app features a savings account…

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Jack Henry to provide Array's finance tools on Banno Digital Platform

October 30, 2023

Jack Henry will provide Array's credit management, privacy and other finance tools for users on the Banno Digital Platform. These tools include a credit score…

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Self-service tech market to grow by $17B

October 27, 2023

The self-service technology market will grow by $17.39 billion from 2022 to 2026, according to research from Technavio. A primary factor is the market's…

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