Citizens to add 2 banking offices in Southern California

November 8, 2024

Citizens Financial Group Inc. announced it will open two Private Banking offices in Mill Valley and San Francisco, California. These offices will offer wealth…

PNC to open more than 100 branches, renovate 200

November 8, 2024

PNC Bank plans to open more than 100 additional branches and renovate 200 locations. This Is in addition to the more than 100 locations and 1,200 renovations…

Teller Cash Recyclers 101: 4 facts to know

by Bradley Cooper — Editor, Connect Media

TCRs have been around for a few decades now at this point, and they have evolved significantly since then. Here are four key facts to know about these machines.

Piraeus to migrate ATM network to Diebold Nixdorf

October 23, 2024

Piraeus, a Greek financial services company, announced it will migrate its fleet of more than 1,200 ATMs to Diebold Nixdorf's DN Series of cash recycling ATMs.

Bank training: 5 tips to be successful

by Bradley Cooper — Editor, Connect Media

Need better employees for your bank? Use these 5 strategies to train new and current employees effectively.

Tompkins Community Bank selects NCR Atleos' ATM-as-a-service

October 21, 2024

Tompkins Community Bank, based in Ithaca, New York, selected NCR Atleos' ATM-as-a-Service solution for its self-service banking needs. With this solution, the…

What's new in bank CX?

Marbue Brown, founder of the Customer Obsession Advantage and veteran banker, discussed what's new in bank CX.

NCR Atleos extends partnership with Bank of Hawai'i

October 16, 2024

NCR Atleos has extended its partnership with Bank of Hawai'i to provide its ATM-as-a-service solution. With this solution, the bank will update its older ATM…

Oxford Bank celebrates 140 years with tech, financial education

by Bradley Cooper — Editor, Connect Media

Oxford Bank is celebrating its 140th anniversary by delivering stronger technology, investigating AI and promoting financial education for its customers and…

America First Credit Union to implement Diebold Nixdorf ATMs

October 11, 2024

America First Credit Union partnered with Diebold Nixdorf to improve its self-service banking tools including ATMs. This is part of an overall strategy to…

NuMark Credit Union selects NCR Atleos for branch transformation

October 9, 2024

NuMark Credit Union selected NCR Atleos ATM-as-a-service and ITM-as-a-service solutions to transform its branches. The credit union aims to enhance its overall…

Digital Federal Credit Union to merge with First Tech Federal Credit Union

October 8, 2024

Digital Federal Credit Union announced it plans to merge with First Tech Federal Credit Union. The combined entity will have $28.7 billion in assets with…

Creating the best retail banking experience

by Bradley Cooper — Editor, Connect Media

A panel at the Bank Customer Experience Summit held in Charlotte, North Carolina from Sept. 9 to 11 did a deep dive into ideas and innovation for retail…

California Bank to acquire 4 branches from FirstBank

October 2, 2024

California Bank & Trust, a subsidiary of Zions Bancorp., announced it will acquire four branches from FirstBank. With this purchase, the bank will gain…

How to leverage your supply chain to meet your sustainability goals

NCR Atleos explores how financial institutions can use their supply chains to support sustainability goals. From reducing emissions to building resilience, a…

Presented by NCR Atleos

Avoiding banking transformation pitfalls

by Bradley Cooper — Editor, Connect Media

A panel at the Bank Customer Experience Summit addressed how to avoid banking transformation pitfalls.

Bank of America enters Louisville market, plans to open 165+ branches by end of 2026

September 23, 2024

Bank of America announced its plan to open more than 165 branches in 63 markets by the end of 2026, with 40 opening in 2024. Most recently, the bank announced…

Cash recycling: Leveraging its delicate balance

by Sally Hanson — N/A, N/A

Here are three newer recycling technologies and tools to consider.

Presented by Diebold Nixdorf

Wescom opens branch in Knott's Berry Farm in Buena Park

September 19, 2024

Wescom Credit Union opened its Knott's Berry Farm Branch, located within the Knott's California Marketplace in Buena Park, California. This is the 30th branch…

Will September 18th Be Day UK’s Access to Cash is Saved?

Today, September 18th, marks an important day in how one country, the UK, responds to customer concerns over the loss of bank branches and ATMs in their…