Intellect, humor and pioneering spirit

by Dominic Hirsch — manager, Retail Banking Research

The news that John Shepherd-Barron, inventor of the ATM, had died after a brief illness came as quite a shock – the world is undoubtedly the poorer for his…

Report: Movement toward greater ATM outsourcing has stumbled

by ATM marketplace

June 27, 2010

The recent news that John Shepherd-Barron, inventor of the ATM, had died after a brief illness came as quite a shock — the world is undoubtedly the poorer for…

Co-op Financial tests ATM software to reduce shared-branch locations' costs

Co-op Financial Services is testing software on an NCR ATM that performs the same functions as a branch teller.

Northwest Savings Bank achieves long-term growth with Fiserv

May 4, 2010

Fiserv Inc., a global provider of financial services technology solutions, has announced that long-term client Northwest Savings Bank of Warren, Pa., has…

Canada's Lambton Financial Credit Union signs with Fiserv for Acumen core banking solution

April 26, 2010

Fiserv Solutions of Canada Inc., a subsidiary of Fiserv Inc., announced today that Lambton Financial Credit Union Ltd. of Sarnia, Ontario, has chosen the…

Building a better bank

by Annamaria Turano — Executive Director, MCAworks

Commentary: AnnaMaria Turano of MCAworks, a strategic marketing consulting firm, says bank branches should offer customers a 'retail-like' experience.

Bancsource Introduces Customer Care Website to Help Track Maintenance Services

March 29, 2010

Bancsource recently introduced its new 24-hour online customer care website to help their customers track services calls and manage equipment contracts all in…

Fiserv says branch automation solutions in high demand in U.S.

March 24, 2010

Fiserv Inc. says its Teller and New Accounts for Cleartouch have realized quick acceptance and are accelerating demand from the Cleartouch client base. …

ATMmarketplace.com, Diebold present ‘The importance of teller automation in branch evolution' webinar

March 24, 2010

ATMmarketplace.com and Diebold Inc. on March 25 are hosting a 2 p.m. webinar entitled, "The Importance of Teller automation in Branch Evolution."   Moderated…

Wincor Nixdorf installs 1,700 self-service devices at HypoVereinsbank

March 2, 2010

Wincor Nixdorf AG and HypoVereinsbank say they have successfully completed one of the most extensive rollouts of self-service systems in Germany.   According…

WINCOR WORLD: Banking solutions dominate, with automation at the core

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Wincor Nixdorf CEO Eckard Heidloff says a focus on cash automation and the future will differentiate Wincor Nixdorf in the marketplace.

Cash management, mobile, branch and retail optimization the focus of Wincor World 2010

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Cash management takes on a stronger focus at Wincor Nixdorf's annual fair, as economic pressures continue to force banks and retailers to look for better ways…

Fiserv, MB Financial Bank wrap up conversions Signature bank platform

January 21, 2010

Fiserv Inc. has announced that Chicago-based MB Financial Bank ($11 billion in assets) has completed its conversions of FDIC-closed InBank and Corus Bank to…

NCR inks multimillion dollar ATM, teller cash recycler deal with Westpac New Zealand

January 19, 2010

NCR Corp. has announced the signing of a multimillion dollar deal with Westpac New Zealand to implement an up-to-date ATM network and better service at all…

Wis.-based Peoples State Bank signs with Jack Henry for enterprise automation

January 12, 2010

Jack Henry & Associates Inc. has signed Wausau, Wis.-based Peoples State Bank (approximately $600 million in assets ) for its SilverLake core processing…

Jack Henry signs with N.J. bank for enterprise-wide automation

January 7, 2010

Jack Henry & Associates Inc. has signed New Jersey-based First Hope (more than $400 million in assets) for Jack Henry Banking's SilverLake System, which…

ACI provides SunTrust Bank with ATM tools, growing ATM transactions

January 7, 2010

ACI Worldwide has announced that SunTrust Bank has gone live with ACI Communication Services for Advanced Networking, to bring SunTrust's ATM network into…

Jack Henry signs First National Bank for outsourced processing solution

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December 20, 2009

Jack Henry & Associates Inc. has announced that Hope, Ark.-based First National Bank ($274 in assets) has selected Jack Henry Banking's CIF 20/2…

Fiserv signs with two FIs for new EnAct sales-management program

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December 20, 2009

Fiserv Inc. has announced a licensing deal with two financial institutions for Fiserv's EnAct solution, which the company says is en enterprise…

Macatawa Bank signs with Fiserv for Premier bank platform

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December 16, 2009

Fiserv Inc. says Macatawa Bank, a $2-billion bank based in Holland, Mich., has signed on for outsourced account processing through Fiserv's Premier bank…