The future of the ATM industry: Transforming with technology

by Pat Shea — Editor, NetworldMedia

Creating a great customer experience is only half the battle when it comes to branch transformation, according to William Budde, vice president, product…

Presented by Hyosung

Branchserv, COCC provide dual-host ITMs for banks, credit unions

February 25, 2020

BranchServ, a division of Custom Vault Corp., has partnered with financial technology firm COCC, to launch a transformational automation solution for community…

Cash recycling, interactive teller machines are the future of banking

by David Jones — Editor, Networld Media Group

Cash recycling and interactive teller machines are allowing banks and credit unions to create significant efficiencies at the branch level, with reduced…

Hyosung bets big on cash recycling with MX8000 series ATMs

by Amy Castor — Editor, Networld Media Group

ATM manufacturer Hyosung America launched three new ATM recyclers, completing its MX8000 family and bringing the total number of ATMs in the series to nine.

As banks transition to digital, ATMs become crucial customer touch points

by Amy Castor — Editor, Networld Media Group

Experts believe that banks of tomorrow will be "phygital," a merger of the physical and digital worlds. Taking a central role in this transformation will be an…

Presented by Hyosung

Branch transformation by design, part 1: 'Why?' 'How?' 'Who?'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Three presentations at the BCX Summit offered distinctly different perspectives on branch transformation. Our three-part series will share insights from each…

Use of Hyosung solutions wins CU member approval, industry acclaim

August 10, 2017

Sunmark Federal Credit Union has been named a recipient of the 2017 CIO 100 award in recognition of the FI's ability "to create business value through the…

Hyosung, ATD team to deliver fully integrated ATM, self-service solutions

July 27, 2017

Nautilus Hyosung America has announced a partnership with financial technology company Automated Transaction Delivery to provide fully integrated…

Branch transformation and the role of the self-service device

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Ask Nancy Daniels of Nautilus Hyosung America and she'll tell you that hardware is the last thing — not the first — to consider when reimagining an…

'Tiptoeing' into branch transformation

New Mexico-based Pioneer Bank believes it has found the best way to reduce operating costs while enhancing customer service.

NY bank to expand deployment of Hyosung next-gen technology

September 6, 2016

Nautilus Hyosung America and Flushing Bank of New York have announced the expansion of their partnership as the bank continues to transform its branch model.

Can multivendor ATM software cut it in an omnichannel banking world?

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Omnichannel and multivendor are two bespoke concepts: You can have one without the other. But, some argue, in an evolving digital world, you need both if you…

Bank's new self-service kiosk/ATM solution puts customers in control

January 26, 2016

The Nautilus Hyosung digital kiosk can process 107 banking tasks that comprise 90 percent of teller window transactions the company says.

Vendors change direction amid a changing ATM environment

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

NCR sizes up the impact of a nearly $1B cash infusion from Blackstone and the downsizing of the ATM vendor market from Big Three to Big Two.

Breaking the ice: The US meets cash recycling ATMs (finally)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

With the launch of what they believe to be the nation's first cash recycler in New York City, Elan and Hyosung say the US market is warming up at last to the…

Elan, Hyosung partner in branch transformation solution

June 22, 2015

The companies say they have joined forces to deliver cash recycling functionality for ATMs in North America.

Transforming self service: 'It's not a short journey'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

A panel of first movers in ATM innovation and branch transformation share some of the learnings they've acquired along the way.

Ohio Valley Bank, Hyosung create transformed model for new branch

November 14, 2014

The community bank will implement video banking and other technologies in order to streamline daily branch operations and place additional focus on the…

The 2014 ATM Comparison Guide: Sorting apples from oranges

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Oranges-to-oranges vendor specs help take the guesswork out of determining which models best meet a deployer's needs.

How the ATM revolutionized retail banking - Part I

A brief history of the machine everybody takes for granted ... and nobody wants to be without.