Wincor bankers' symposium: Building customer loyalty in a tough economy

by Tracy Kitten — Editor, AMC

March 5, 2009

See a slide show from the forum   CHICAGO — Executives from Wincor Nixdorf Inc. (USA) hosted a bankers' forum last month, highlighting emerging trends in a…

Push for mandatory reverse ATM PIN adoption rears its head, again

March 4, 2009

The appeal for a reverse ATM code has again popped up in mainstream press, this time in Illinois, where the (Peoria, Ill.) Journal Star last week reported…

Diebold named among top outsourcing service providers for third year in a row

March 4, 2009

NORTH CANTON, Ohio — Diebold Inc. has been recognized as one of the world's top outsourcing providers by the International Association of Outsourcing…

Ask the Experts: Legal missteps can reap havoc on an ATM, self-service deployment

March 4, 2009

Mandates, regulations, and consumer convenience and protection should be top-of-mind for any ATM deployer. But most importantly, ATM deployers should consider…

Triton's new retail ATM is first for company since '07

by Tracy Kitten — Editor, AMC

Triton's new RL1600 is touted for its compact design, and its price.

Chile's ATM market continues growth spurt

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Opportunities for ATM deployers and manufacturers abound in Chile, but getting an early foothold will be key.

Ask the Experts: Recording good voice prompts for self-service can be challenging

March 1, 2009

Voice prompts are a helpful and necessary feature of any self-service deployment. But how those voice prompts are recorded can make a bigger difference than…

Lithuanian banks announce plans to install ink-staining tech at ATMs

March 1, 2009

VILNIUS, Lithuania — Since the Bank of Lithuania decided to change its unfit and damaged currency replacement procedures, the commercial banks' interest in the…

Cap One adds 1,000 ATMs after acquisition of D.C. bank

March 1, 2009

Baltimore Business Journal: McLean, Va.-based Capital One on Friday completed its $520 million acquisition of Washington, D.C.-based Chevy Chase bank, making…

Direct ATM charging in Australia: Is the timing right?

The Reserve Bank of Australia is now allowing ATM deployers to set their own ATM fees, and says the direct model will lower the overall fees consumers pay.

ATM Future Trends 2009 provides insight from 20 key industry executives, 1,600 survey respondents

February 26, 2009

LOUISVILLE, Ky. — After a six-month research project that involved the surveying of some 1,600 ATM and financial executives from throughout the world, ATM…

India's Prizm Payments signs with Postilion for ATMs, POS driving

February 25, 2009

LONDON — Postilion, a division of S1 Corp., is providing Prizm Payments of India its Postilion payments processing platform.   Prizm Payments provides secure…

Commonwealth Bank's acquisition of Bankwest means greater ATM access for customers

February 25, 2009

PERTH, Australia — Now that Commonwealth Bank of Australia has acquired Bankwest, Bankwest customers have surcharge-free access to Commonwealth's 3,300 ATMs.

Technology Credit Union launches GPS locator for ATMs

February 24, 2009

Finextra: San Jose, Calif.-based Technology Credit Union is now allowing its members to download a GPS Points of Interest file from its online ATM-location…

Privier launches P2P ATM payments for U.S. users

February 24, 2009

CHARLOTTE, N.C. — Privier Inc., provider of person-to-person payments in the remittance market, is now leveraging the ATM for money remittances initiated and…

New report says ATM consolidation will continue, ATM transaction volumes will rise

February 23, 2009

BOSTON —  Tremont Capital Group, an ATM-industry consultancy that works closely with the ATM Industry Association, has released its 2009 ATM Industry Fact…

Diebold celebrates 150th anniversary

February 22, 2009

NORTH CANTON, Ohio — When Carl Diebold came to the United States in the mid-1800s from Germany, he was determined to use his locksmith skills to build some of…

New NCR software allows remote deposits for consumers

February 22, 2009

DAYTON, Ohio — NCR Corp. has introduced software that will allow consumers to deposit checks into their checking or savings accounts without leaving their…

FIs in Southeast ink ATM branding deals with PAI ATM Services Group

February 22, 2009

JACKSON, Miss. — Payment Alliance International ATM Services Group has signed ATM branding deals with three financial institutions in Mississippi and…

SURVEY: Banks want more mobile-banking, mobile-deposit tech

February 19, 2009

BROOKFIELD, Wis. — Fiserv Inc. says a recent market study shows that banks and credit unions view mobile-deposit capture as a key consumer benefit, and they're…