ATMs provide calm before the storm

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

When disaster strikes, people still turn to the comfort of cash.

Webinar: Meta trends, mega transformations at the branch

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Session to lay out a case for change and a case study showing how to implement change for best results.

Contactless cards: Are they right for the brand?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

Major credit card and payment companies have been moving steadily toward the introduction of near field communication technology via smartphones and…

SHAZAM, CO-OP form ATM sharing partnership

October 18, 2012

CO-OP Financial Services and the SHAZAM Network have agreed to let members of participating credit unions access surcharge-free and shared deposit ATMs…

NCR undertakes largest APTRA installation to date

October 17, 2012

NCR Corp. continues to make inroads into the marketplace with its APTRA Interactive Teller. Salin Bank, a $750 community bank in Indiana, is introducing the…

CO-OP Financial Services intros EMV education initiative

October 14, 2012

CO-OP Financial Services has launched a web-based educational initiative to help credit unions prepare for EMV. Components include an "Ask the EMV Expert" web…

Vertera 6G: big things in a small(ish) package

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In a nod to today's smaller branch, the newest Talaris TCR takes on a compact size — without a trade-off on capacity. 

Texas FI refunding ATM fees

October 11, 2012

At a time of growing account fees and vanishing freebies, this comes as highly unusual news: On October 1, ViewPoint Bank, a Plano-based community FI, began…

uGenius launches online video banking interface

October 11, 2012

UGenius, a provider of multi-channel video banking solutions to financial institutions, has announced the extension of its video teller software offering with…

2 NYC ATMs stocked with bogus banknotes

October 10, 2012

After a few customers received fake notes, Chase bank officials discovered that stacks of counterfeit bills had been loaded into two ATMs in the midtown area…

Sun Trust chooses NCR RDC solution

October 10, 2012

SunTrust Banks Inc. has chosen NCR APTRA Passport from NCR Corp. for the FI's rollout of remote deposit services for multiple channels. This will allow…

NatWest puts mobile ATM feature on hold

October 9, 2012

British bank NatWest is suspending the Get Cash feature of its mobile phone app that allows customers to obtain cash from an ATM without using their ATM card.

IT crash leaves millions of Brits without access to money

October 8, 2012

Computer systems at two major U.K. banks both experienced outages last Friday, leaving millions of customers in the difficult position of being unable to get…

Bank of Montreal to add 250 cash machines

October 8, 2012

BMO Bank of Montreal has announced plans to add approximately 250 cash-only ATMs to its network across Quebec. As many as 150 will be installed in the greater…

Migrate the transaction, not the customer

by Richard McMurdo — Principal Consultant, Talaris

Bird and animal migration tends to be driven by in-built needs related to food or climate. If only banks found it as easy to migrate customers …

Local bank adds 'next big thing' with Fiserv digital services

October 4, 2012

Fiserv Inc., a provider of financial services technology solutions, today announced that Intracoastal Bank, a $167-million community bank based in Palm Coast…

ANZ considering biometric ID for ATMs

October 3, 2012

ANZ bank, which was hit hard earlier this year by skimming fraud, is looking into the possibility of using finger scans for ID at ATMs, thus preventing such…

New website provides free database of bank routing numbers

October 3, 2012

A newly launched bank information resource on the Internet, Routingcheck.com, offers a free database of bank routing transit numbers — the nine-digit code used…

Merchants, Fed, FIs offer oral arguments on interchange

October 3, 2012

Merchants and FIs continue to duke out their differences in court over the Durbin amendment interchange fee cap. Yesterday FIs, retailers and the Fed presented…

Excerpt: ATM Compliance Handbook 2013

From EMV and ADA to the CFPB, the list of regulations and requirements for ATM owners is long and growing.