Pakistani bank deploys low-energy ATMs to achieve higher uptime

May 22, 2014

In order to ensure continuous ATM availability and maximum customer convenience, Pakistan’s Meezan Bank will become the first FI in the country to deploy ATMs…

What can FIs learn from gas stations?

If you remember the days of full-service fill-ups, you already have a clue.

American Eagle is Show-Me State's first CU to add video teller ATMs

May 21, 2014

American Eagle Credit Union, a division of Anheuser-Busch Employees’ Credit Union, has become the first CU in Missouri to deploy ATMs with interactive teller…

Are cash and prepaids the key to helping customers budget ... and keeping them loyal?

by Rebecca Hellmann — Marketing and Sales Coordinator, Welch ATM

A 2014 consumer financial literacy survey from Harris Poll notes that only 39 percent of U.S. adults are keeping a budget or tracking their spending. A…

On the Radar: The full-service self-service ATM

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Tablet-based assisted teller technology can help an FI add warmth to customer interaction, consultancy says.

Cash is vital to disaster recovery: How IADs can help

by Mark Smith — VP of Financial Solutions, Kahuna ATM Solutions

I grew up in the Deep South where hurricanes are always worrisome this time of year. Everything heats up and the deluge begins — unpredictable, but certain.

The tipping point for polymer banknotes

by Brendan Burge

Is it possible that we have reached the tipping point for polymer banknotes? A recent article in the Central Banking Journal suggests that, with the…

Cooperative Group ATMs face eviction from UK supermarkets

May 16, 2014

There’s not much cooperation going on between Cooperative Group supermarkets and bank branches in the U.K.

IT spending projected to rise to meet consumer expectations

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

Retail financial institution IT spending is predicted to hit $152 billion worldwide by 2018. Specifically, retail FIs are looking to boost their online and…

ATM market serving Africa’s largest economy suffers six years of stagnation

May 15, 2014

Missteps and reversals in regulatory policy have sent a once-burgeoning ATM market into a state of intertia since 2008, a situation that does not bode well for…

MoneyGram initiates ‘Cash to ATM’ in Bulgaria

May 15, 2014

Money transfer service MoneyGram and Bulgaria's DSK Bank have teamed up to introduce a "Cash to ATM" service that lets the bank's debit cardholders receive…

NCR to help Swedbank apply multi­channel strategy across Baltics

May 15, 2014

Stockholm-based Swedbank and NCR Corp. are extending their 20-­year relationship as the two team up to extend the FI’s multichannel banking strategy across…

Study: Profiling the South American ATM landscape

May 15, 2014

In developed markets, bank customers are turning to alternative channels to complete transactions they used to conduct at a branch. But in South America, the…

FirstMerit Bank kicks off branch network optimization project

May 14, 2014

FirstMerit Bank N.A. has retained Diebold Inc. to carry out an assessment of branch and self-service networks in selected markets. Diebold Advisory Service…

Apple FCU refurbs its ATM fleet with new software, features

May 9, 2014

Fairfax, Va.-based Apple Federal Credit Union has joined the ranks of FIs migrating to Windows 7. Along with its operating system update, the FCU will add new…

A branch too far …

by Richard Buckle — Founder and CEO, Pyalla Technologies, LLC

Of late I have been in discussions with vendors engaged in providing security solutions, and the image that has kept coming up is that of castles. The…

Instant card reissuance valuable in a world where real-time reigns

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

In light of recent retail data breaches affecting millions of consumers, the logistics of card reissuance has come to the forefront for many financial…

Another Aussie bank goes cardless at the ATM

May 2, 2014

Not to be outdone by its rival Commonwealth Bank of Australia, Westpac Australia has announced plans to launch cardless ATM capability. CommBank unveiled its…

Card evolution: A bridge between plastic cards and mobile phones

by Kevin Christensen — Vice President, Audit, SHAZAM

Among the hundreds of new payment technologies popping up around the world, one in particular has caught my eye. Called Coin, it's a single plastic card that…

Research: Strategies for transforming the branch channel

April 30, 2014

Branch reinvention has been underway for some time, but has accelerated recently as financial institutions seek ways to improve branch efficiencies and…