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Bank / Credit Union News & Media

For HSBC customers abroad, ATM access just got less convenient

May 20, 2013

A change to chip-embedded ATM cards is supposed to make ATM access easier in EMV markets. But for HSBC customers, this isn't quite the case.

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FI marketing for the non-marketer

by Dan Kramer — Senior Vice President, Marketing & Merchant Servic, SHAZAM

At community financial institutions — and other companies in the financial services realm — employees are often asked to carry out a number of collateral…

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FNB Namibia celebrates 97% ATM uptime

May 16, 2013

In many African countries, ATM uptime is a troublesome issue, fraught with power grid failures, network breakdowns, long trips for maintenance and challenging…

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Bankrate.com releases annual prepaid fee survey

May 16, 2013

Online personal finance publisher Bankrate.com has released the results of its annual survey of prepaid card fees. The company examined 24 of the most…

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RBS to invest massively in IT infrastructure

May 16, 2013

RBS chair Philip Hampton has announced that the Royal Bank of Scotland Group will invest an additional £450 million ($688.55 million) in modernizing its…

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Four Benefits of Using a Multichannel Architecture to Manage ATM Networks

Choosing the correct technology will maximize value and provide a seamless customer experience. Download the free white paper.

Presented by Auriga

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Dollar Bank puts its money on NCR

May 15, 2013

NCR Corp. and regional FI Dollar Bank are expanding their relationship. Beginning this summer, the bank will begin to replace 60 older ATMs from other…

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Selco CCU buys into Visa DPS CUSO

May 15, 2013

Member Access Pacific, the nation's only card processing aggregator of the Visa debit processing service platform for credit unions, has announced that Eugene…

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BNZ to invest in 'multi-hundred million' core upgrade

May 14, 2013

In a project expected to cost hundreds of millions of dollars and require three to five years to complete, BNZ is upgrading its current 30–40-year-old core…

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Study: 'Branch Boom Gone Bust'

May 14, 2013

Growing numbers of bank customers are migrating to digital alternatives to the walk-in branch, but banks have yet to address this fact in their retail banking…

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It's alive! It's alive! (video)

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

In which we explain what makes a fistful of cash from an ATM just like Frankenstein's monster. Sort of.

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Techcombank springs for new SunGard ATM reconciliation solution

May 10, 2013

Just yesterday, SunGard announced the addition of an ATM and card reconciliation solution to its IntelliMatch Operational Control software suite. Today, the…

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No change for Mauch Chunk; FI re-ups with First Data

May 10, 2013

Payment processing provider First Data Corp. has signed an agreement renewing its relationship with Mauch Chunk Trust Co., a community bank that serves Jim…

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As banking channels converge, the multi-vendor ATM software market expands

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

'Interoperability' is the word as new banking channels and ATM functionalities expand and gain in popularity with consumers.

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2013 ATM Software Trends and Analysis

ATM software is changing the face of the industry. In the sixth edition of this annual survey, learn what the industry thinks about the current trends and…

Presented by KAL ATM Software GmbH

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Diebold next-gen ATMs enhance CU Vibe

May 9, 2013

Southeast Michigan-based Vibe Credit Union will soon offer the convenience of shared branching at the self-service channel with help from Diebold…

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ANZ Bank makes big commitment to TCRs

May 9, 2013

ANZ Bank New Zealand has taken on Asia-Pacific's biggest deployment of NCR Corp. next-generation teller cash recyclers. The FI unveiled its first Cash Recycler…

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In some corners of the world, the branch still rules

May 9, 2013

Self-service banking at the ATM might be all that in some parts of the world, but in Ghana, folks still prefer a bricks-and-mortar banking experience. A survey…

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Pakistani banks to be fined for dispensing fake banknotes from ATMs

May 9, 2013

In order to force the country's commercial banks to modernize their currency handling equipment and procedures, the State Bank of Pakistan has announced that…

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Study: mobile banking apps key to bank loyalty

May 8, 2013

Add mobile banking to ATMs as a major channel for cultivating bank customer loyalty. According to a study from Yodlee Interactive, a developer of financial…

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