Tellers, toil and technology

Innovative technology — such as that now being introduced in ATMs — is displacing workers to new jobs rather than replacing them entirely.

Cutting-edge ATMs are cutting costs at the branch

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

Adding more teller-like functions at the ATM has allowed FIs to meet the needs of more customers while reducing branch operating costs.

Fiserv brings mobile banking, payment services to small businesses

March 11, 2015

Mobiliti Business delivers mobile banking and payment services to small and mid-size businesses via downloadable apps for iPhone or Android devices.

EMV Migration Forum releases consumer education guide

March 10, 2015

The new step-by-step guide seeks to help industry stakeholders develop effective consumer education efforts as the US migrates to chip technology.

FI coalition advocates for efficient alternative to patent troll litigation

March 10, 2015

The coalition seeks to challenge 'abstract idea' patents through a patent office appeals process rather than expensive courtroom battles.

PenFed offers Allpoint Network access to 1.3M members

March 10, 2015

PenFed Access America accountholders will be able to use any of the network's 55,000 off-premises ATMs.

RBR Study: Newer ATM markets the most dynamic, becoming the largest

March 6, 2015

Asia-Pacific accounted for 40 percent of the world's 2.8 million ATMs at the end of 2013, RBR says in 'Global ATM Market and Forecasts to 2019.'

Arizona CU outsources fleet to Dolphin Debit

March 6, 2015

Older ATMs that required constant maintenance and the resulting inconvenience to members were deciding factors, the credit union says.

Bluepoint brings mobile RDC to Unwired Nation FIs

March 6, 2015

Unwired Nation has integrated Bluepoint's QwikDeposit ToGo solution to its Unwired Banking mobile banking platform.

Bank of Beirut Oman to license Euronet ATM-driving solutions

March 5, 2015

The software will allow the bank to manage its entire ATM network, and provide real-time account access to customers anywhere in the world.

ICBA Bancard puts up funds to help client FIs convert to chip cards

March 3, 2015

The company says it has pledged nearly $600,000 to support Visa credit card-issuing clients as they migrate to EMV.

USPS pushes 'collaboration' with FIs

by Jim Ghiglieri — Senior Vice President, Corporate Communications, SHAZAM

A Pew study showed that most consumers are indifferent to the idea, but 64 percent of those in the target market (i.e., the un- and underbanked) favor it.

CR2 BankWorld to manage ATM, mobile channels for Botswana Savings Bank

February 26, 2015

Following a merger with Botswana Post, BSB plans to implement BankWorld ATM and Mobile banking solutions across the expanded system.

ValidSoft, FICO anti-fraud partnership scores another win

February 26, 2015

The companies have teamed up to address a growing threat from fraudsters who redirect mobile calls and texts in order to defeat authentication systems.

FIs invited to take survey for 2015 ATM & Self-service Software Trends report

February 26, 2015

KAL and ATM Marketplace are calling on members of the worldwide financial services community to participate in the annual poll.

G&D offers white label mobile cloud payment service for FIs

February 24, 2015

The Convego CloudPay payment service provides secure mobile transactions, Giesecke & Devrient says.

Mitek intros commercial remote deposit capture for businesses

February 23, 2015

The product allows businesses of all types to capture important invoice documents and deposit checks from anywhere using a smartphone or tablet camera.

Biometrics-based ATM authentication — without a hardware upgrade

February 20, 2015

The solution requires no retrofitting of ATMs, and it establishes secure two-way SSL communication between the ATM and a biometric open protocol…

HID Global provides instant issuance solution to Greek FI

February 17, 2015

The solution is now in use at 300 Piraeus Bank branches, replacing the more expensive and time-consuming system of sending EMV debit cards by mail.

Study: Use of mobile by young customers will drive change in retail banking

February 13, 2015

A new study predicts that with the next five years mobile will become the No. 1 channel for millennials and younger consumers.